Emerald Publishing and the Journal of Services Marketing has inaugurated a new service award in honor of Steve Baron. The Steve Baron Award recognizes extraordinary achievements in the service for the research...
The Journal of Services Marketing is delighted to announce this year’s award winners. The awards were handed out on this years SERVSIG conference in Paris 2018 Best Paper Award Linda...
The Journal of Service Management is delighted to announce this year’s award winners. The awards were handed out on this years SERVSIG conference in Paris JOSM – 2017 – Robert...
Interview with Steve Baron was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? It wasn’t planned. I had a mathematics and statistics university education,...
Listen to our interview with Parsu Parasuraman and see what he thinks about SERVSIG
Dear Service Researcher, We are delighted to announce that registration for the 26th International Colloquium on Relationship Marketing (ICRM 2018) is now open. Please follow the link to register: http://www.cardiff.ac.uk/conferences/icrm2018/registration. It is...
4th ICMI 2018 13th – 14th September 2018 Bournemouth University, Bournemouth, England Deadline: August 1st 2018 The 4th International Conference for Marketing in the Insurance industry (ICMI) serves as the primary platform to promote...
Special issue of the Journal of Service Theory and Practice Service Research in Emerging Markets: Business as Usual? Guest Editors: Dr Sanjit K Roy, Dr Harjit Singh Sekhon and Dr Bang...
What got you into service? A question that is always interesting to explore. Listen here to Mark Rosenbaums answers. Highly recommended! (sorry for the background noise, I work on the...
Guest article by Leonhard Mandl, Finalist of the Best Service Dissertation Award 2018 by SERVSIG and Maastricht University Apple, Tupperware, Harley Davidson, Airbnb, Lego – all these success stories have one shared...
The Journal of Historical Research in Marketing has published an autobiographic article about the career of Ruth Bolton. The article contains personal reflections in an autobiographical approach and records events and memories that...
Congratulations to the 2017 Award recipients for their outstanding contributions to the Journal of Service Theory and Practice. Best paper Engagement platforms in the sharing economy: conceptual foundations and research directions...