News

SOS in Emerging Countries in Casablanca-Morocco

1st edition of the symposium on Innovation in Service, Organizations and Society (SOS) in Emerging Countries 12-13 December 2018 Sheraton Hotel, Casablanca-Morocco Committee: Badia Oulhadj, Wafa Hammedi, Djamel Khouatra, Linda...

New Book: Innovating for Trust

Innovating for Trust Edited by Marika Lüders, University of Oslo and SINTEF, Tor W. Andreassen, NHH Norwegian School of Economics, Simon Clatworthy, The Oslo School of Architecture and Design and...

Call for Chapter: Business Transformation in Data-Driven Societies

Business Transformation in Data-Driven Societies Submit your chapter proposals to either of the editors, by email. Editors: Babu George, Fort Hays State University, USA, Email: bpgeorge@fhsu.edu Justin Paul, University of Puerto Rico,...

jsm

CFP JSM: Advancing Qualitative Research Methodology in Service Research

Special issue of the Journal of Services Marketing Advancing Qualitative Research Methodology in Service Research  Guest Editor: Lars Witell, Maria Holmlund Deadline: 1 December 2018 The service research field has grown...

CFP IJCHM: Innovative mixed and multi method approaches to hospitality and tourism research

Special issue call for papers: International Journal of Contemporary Hospitality Management Innovative mixed and multi-method approaches to hospitality and tourism research Guest editors: Hossein Olya, Mathilda Van Niekerk, Babak Taheri, Martin...

Articles in Service Journals – Mar/Apr 2018

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service...

Service Articles in Non-Service-Specific Journals – Mar/Apr 2018

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Isn’t that obvious? – Questioning what is common sense as strategy

Guest article by Tobias Otterbring, Finalist of the Best Service Dissertation Award 2018 by SERVSIG and Maastricht University Isn’t it obvious that women spend more money than men in the presence of...

Going abroad: Explaining the REF System in the UK

Linda Nasr interviewed for our series “Going abroad” Sabine Benoit, who moved from Germany to the UK. This is the second part of the interview with her. So, what is special...

A Service Researcher’s 3 P’s

guest article by Leonard Berry, the  Acceptance Remarks for 2018 American Marketing Association Willliam Wilkie “Marketing for a Better World” Award We are all familiar with marketing’s traditional framework of the...

2018 Mathew Joseph Emerging Scholar Award – Doctoral Students

Greetings Professors and Doctoral students, I hope you are having a great spring semester! It is that time of the year again where the American Marketing Association’s Doctoral Student Special...

The CERS blog

Hello from CERS Hanken in Helsinki! In the role of CERS coordinator. I would kindly like to tell you about our blog that publishes almost every week an interesting piece...