Special issue of the Journal of Hospitality and Tourism Technology Service Innovation in Hospitality and Tourism The deadline for abstract submission is 15th October 2018. And the deadline for submitting the full papers...
Special issue of the Journal of Service Research The Interface of Service and Sales Editors: Adam Rapp, Thomas L. Baker, Nathaniel Hartmann, Michael Ahearne The submission deadline is 1 Oct 2018. The Journal...
Listen to our interview with Nancy Siriani & Sterling Bone and see what they think about SERVSIG
The TCR Conference deadline is coming closer. Please send your application to one of the Tracks by October 15th. This year TCR has a lot of great service tracks. For instance:...
The Journal of Historical Research in Marketing has published an autobiographic article about the career of Christian Grönross. The article contains personal reflections in an autobiographical approach and records events and memories that...
Listen to our interview with Mike Brady, editor of Journal of Service Research, and see what he thinks about SERVSIG
Dear Service Researcher, we just want to send you a quick reminder for the SERVSIG Reception at the AMA Summer Conference in Boston. In case you, as AMA SERVSIG member, attend the conference this year, we invite...
The Gil Churchill Award 2018 goes to Steve Shugan. Dr. Shugan is an expert in marketing models, multivariate statistics, quantitative methods, and advanced marketing management. His current research focuses on...
We have big news at SERVSIG. As you may know, SERVSIG recently adopted a tradition of electing 2 individuals to serve as co-chairs simultaneously. My term as co-chair is coming...
9th Annual AIB-LAT Conference in Cochabamba, Bolivia March 14–16, 2019 Submission Deadline: Sept 15th, 2018 The rise of digital technology has brought new challenges and uncertainties to companies; however, it also...
7th Edition of the Let’s Talk About Service (LTAS) Workshop Founded in 2012, the ambition of LTAS was and still is to guide young scholars through their academic journey, from fresh...
The 2018 Google Scholar Metrics are out; here are the top 20 most cited marketing journals! As a service researcher, we are happy to see both the Journal of Service Research...