News

CfP JBR: Market Shaping and Innovation

Special Issue of the Journal of Business Research Market Shaping and Innovation Submission deadline: 1 October 2019 Editors: Suvi Nenonen, Julia Fehrer, Roderick J. Brodie Mainstream marketing often implicitly built on neoclassical...

What’s Wrong With Apple?

guest article by Tor W. Andreassen On August 1st, 2018, Apple’s share peaked at USD 227 making it the first company ever to reach a market cap of USD1 trillion....

2018 JSTP Award Winners

2018 JSTP Award Winners We are very pleased to announce and congratulate the winners of the best paper award, the three highly commended paper awards and the two best reviewer...

Researcher “Smart Decision Making” at The BISS Institute

Researcher “Smart Decision Making” at The BISS Institute Deadline: 5 May 2019 The BISS Institute is located in Heerlen at the Brightlands Smart Services Campus, a dynamic centre for new...

Professor in Business Administration at Karlstad University

Open position: Professor in Business Administration at CTF, Service Research Center at Karlstad University Last application date: June 28, 2019 CTF, Service Research Center at Karlstad University, Sweden, seeks a...

Service Articles in Non-Service-Specific Journals – Mar 2019

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Articles in Service Journals – Mar 2019

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

IRSSM-10 in Dubai

Abstract submission deadline: 5th June, 2019 Dear Colleagues, The International Research Symposium in Service Management was established in 2010 as part of the Service Education, Research and Innovation (SERI) Initiative....

HICSS Digital Services Track on Hawaii

HICSS52 Digital Services and Digitalisation of Services Minitrack (in Decision Analytics, Mobile Services, and Service Science Track) Paper submission deadline: June 15 Guest editors:  Tuure Tuunanen Tilo Böhmann Jan Marco Leimeister The...

Impressions from Winter AMA conference 2019 in Austin

Another great success of SERVSIG at Winter AMA in Austin! The highlight for many was the SERVSIG reception where we got to meet old friends and connect with new ones....

Brave New World Service Robots in the Frontline

What role will robots play in the service frontline? Based on the results of a collaborative research project, Stefanie Paluch and the RWTH Aachen have prepared a wonderful video that informs...

Call for host Frontiers 2022

The INFORMS Service Science section and the American Marketing Association’s Service Special Interest Group (SERVSIG) welcome proposals to host the 2022 Frontiers in Service Conference. At this point we just...