2025 JSM Awards
Kristina Heinonen and Mark Rosenbaum, co-editors of the Journal of Services Marketing (JSM), are pleased to announce and congratulate the winners of the best paper awards and best reviewer awards. Best Paper...
Kristina Heinonen and Mark Rosenbaum, co-editors of the Journal of Services Marketing (JSM), are pleased to announce and congratulate the winners of the best paper awards and best reviewer awards. Best Paper...
This year’s SERVSIG Awards winners were announced and congratulated at the Frontiers in Service conference in Montreal. The winner of the Christopher Lovelock Career Contributions to the Services Discipline Award is Janet McColl-Kennedy (University...
This year’s SERVSIG Best Service Article Award Winners and finalists were announced and congratulated at the Frontiers in Service conference in Montreal. This award is presented annually to the author(s) of the...
This year’s SERVSIG Awards winners were announced and congratulated at the Frontiers Conference 2025 in Montreal. The annual SERVSIG Emerging Service Scholar Award (sponsored by Auburn University) recognizes contributions to advancing the...
This year’s SERVSIG Best Dissertation Award winner (and finalists) were announced and congratulated at the Frontiers in Service Conference 2025 in Montreal, Canada. Join us again in complimenting them! The SERVSIG Board...
The Bo Edvardsson “Industry Impact in Services” Award 2025 was awarded to Cristina Mele, Rebekah Russell-Bennett, and Mohamed Zaki. These individuals were recognized for their valuable contributions to the service research community...
The Centre for Relationship Marketing and Service Management (CERS, Hanken School of Economics, Finland) presented the Grönroos Service Research Award 2025 at the QUIS Conference Rome. Professor Cristina Mele received the award recognizing exceptional...
Call for Papers for a Special Issue of the Journal of Business & Industrial Marketing “Tackling Grand Challenges: Transformative Innovations in Research and Management” Co-Guest editors: Russo Spena T, Öberg...
by Line Lervik-Olsen, Seidali Kurtmollaiev, and Tor Wallin Andreassen. If you are also interested in the field of company innovativeness, please consider submitting to the upcoming special issue in the Journal...
Guest article by Bart Larivière. May, 23, 2005 – May 23, 2025 Today, marks 20 years since I defended my PhD.This week, I took the time to reflect upon my...
The Journal of Service Research (JSR) is pleased to announce its 2024 award recipients at the 2025 Frontiers in Service Conference, held in Montreal, Canada: 2024 Roland T. Rust JSR...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...