Lia Patricio (University of Porto) and Chiara Orsingher (University of Bologna): Annouk Lievens (Antwerp University), Wafa Hammedi (University of Namur), Sertan Kabadayi (Fordham University) and Bart Larivière (UGent, KU Leuven): Dominik...
Call for paper for a Special Issue of Electronic Markets – The International Journal on Networked Business. Service research in the digital era. Guest editors: Mele C, Polese F, Spohrer J &...
Co-creation in Service and Customer Engagement Symposium 2023 26-28 November 2023 Swan Valley, WA, Australia EOI Deadline: 30 September 2023 Co-chairs– Professor Sanjit K. Roy, Edith Cowan University, Australia– Associate...
8th Annual Young Scholar Research Competition at the 2024 OFR Symposium (co-located with the AMA Winter Educators’ Conference) February 22-23, 2024, St Pete’s Beach, FL Deadline for submission: 4 December 2023 Organizational Frontlines (OF) is...
Centre for Relationship Marketing and Service Management, Department of Marketing, Hanken School of Economics, Helsinki (Finland) 11-15 March 2024 Application Deadline: 20 October 2023 Hanken’s bi-annual phd course on Service...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
The American Marketing Association’s Service Special Interest Group (SERVSIG), the INFORMS Society for Marketing Science, the EMAC Service Special Interest Group, and the University of Maryland’s Center for Excellence in...
Call for paper for a Special Issue in Journal of Service Theory and Practice. Qualitative Digital Methods to Advance Service Theory and Practice Guest editors: R. Kozinets & U. Gretzel Submission deadline: 30 January...
A new book has been published, which might be of interest to service scholars interested in the history of services, specifically contemporary European services and collective entrepreneurship: Fernández Pérez, P....
The Robert Johnston Award recognizes researchers in the service discipline. Journal of Service Management was delighted to announce this year’s award winners (papers published in 2022) at the Frontiers in Service Conference...
Guest article by Dominik Mahr. The Frontiers in Service Conference 2023, held in the picturesque city of Maastricht, welcomed service researchers from around the globe for a remarkable gathering. Back...