Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
Guest article by Tor W. Andreassen. Daniel Kahneman has stepped out of time, but his thinking will prevail. Daniel Kahneman (1934-2024) leaves an invaluable legacy in the fields of psychology...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
JOIN ‘WeServe’ [Work and Employees in Service] group during SERVSIG in Bordeaux! Rapid technological advances such as digitalization, automation, service robots, and artificial intelligence (AI) are radically transforming the way organizations interact...
16 May 2024 (3 pm CET) Join us in within 3 weeks for our upcoming online seminar, where we’re offering you 3 good reasons to attend:1. Keynote Talk by Stephanie...
Guest article by Thorsten Hennig-Thurau, Sebastian Hohenberg & Ronny Behrens. Three-dimensional virtual and interactive spaces (3VIS) are the backbone of several streams of value creation these days. Those streams include...
Call for paper for a Special Issue of Internet Research. AI for a Better Future Guest editors: Abboud L, Ameen N, Pitardi V and Shin H. Deadline: 1 December 2024...
The AMA SERVSIG is pleased to announce the 30th Annual SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, hosted by Florida State University at the Omni Resort on the enchanted...
ServCollab, in collaboration with the Journal of Services Marketing (JSM), is excited to invite you to a unique series of free webinars. This initiative stems from our recent special issue,...
Guest article by Carlos Flavián, Sergio Barta, Sergio Ibáñez-Sánchez and Carlos Orús. The growing use of immersive technologies (i.e., augmented reality, augmented virtuality, virtual reality, and pure mixed reality) and...
Guest article by Dominik Mahr, Tim Hilken and Jonas Heller. A glimpse into the Future Emma wakes up in her cozy apartment, greeted by the gentle hum of her virtual...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...