SERVSIG Mentoring Program Success Story
In May of 2023, Dr. K. Sivakumar (“Siva”), the Arthur Tauck Chair & Professor of Marketing at Lehigh University, was matched with Ayushi Sharma, Assistant Professor of Marketing at FORE School...
In May of 2023, Dr. K. Sivakumar (“Siva”), the Arthur Tauck Chair & Professor of Marketing at Lehigh University, was matched with Ayushi Sharma, Assistant Professor of Marketing at FORE School...
10th Anniversary Organizational Frontlines Research (OFR) Symposium (co-located with the AMA Winter Educators’ Conference)13-14 February 2025 Phoenix, AZ Deadline (symposium): 2 December 2024Deadline (JSR): 30 April 2025 OFR began as a...
Designing Retail & Services Futures Colloquium 2024 14 – 15 May 2025 Politecnico di Milano, Milan, Italy Deadline: 2 February 2025 The Special Interest Group (SIG) Designing Retail & Service Futures from...
Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
28 October 2024 (1 pm CET) It is our pleasure to announce the next online seminar, by Mike Brady (Professor, Rockwood School of Marketing, Florida State University) with a Keynote Talk on...
By Tor W Andreassen. The global epidemic of loneliness requires innovative solutions beyond traditional approaches. This essay explores the vital role of social entrepreneurs in addressing this issue, particularly through...
Guest article by Cristina Mele and Gaby Odekerken-Schröder. In the evolving landscape of service innovation, introducing social robots represents a significant leap forward in providing emotional support and functional aid for...
Guest article by Hsin-Hsuan Meg Lee and Lorena Blasco-Arcas.* Imagine a global beauty brand that launches a campaign using a virtual influencer, “Eva,” created through advanced AI technology. Initially, Eva successfully...
Guest article by Jochen Wirtz, Werner Kunz, Stefanie Paluch, and Valentina Pitardi. The Rise of Service Robots As technology continues to advance, service robots are increasingly becoming integral to the...
Guest article by Jenny van Dorn. These are exciting times for people following the developments in the field of robotics. We are flooded with new robots coming out (for instance,...
The Marketing Group, Division of Business Administration, Department of Management & Engineering, Linköping University, Sweden PhD Position Application deadline: 28 October 2024 Are you interested in how consumers perceive and evaluate...