News

QUIS14 in Shanghai, China 2015!

The 14th International Research Symposium on Service Excellence in Management, QUIS14, will take place in Shanghai, China, June 18-21, 2015! The call for paper is attached and more information is...

Transformative Services Track at the TCR Conference 2015

The intersection of Transformative Service Research (TSR) and social justice lies at the basis of many issues that need to be brought to the forefront (e.g., coproduction and literacy, vulnerable...

5th annual Karlsruhe Service Summit

  For KSRI’s Service Summit Research Workshop, we invite submissions of theoretical and/or empirical research dealing with one or several of the four workshop’s pillars. In particular, the workshop targets...

SERVSIG’s Best Services Article Award for 2013

The “AMA Best Services Article Award” is presented annually by SERVSIG to the author(s) of the best article in the services literature published during the previous calendar year (i.e. 2013)....

Center for Service Intelligence (CSI) at Ghent University (Belgium)

Guest post by Bart Larivière Service Intelligence: An Interdisciplinary Team Spirit of Thinking, Learning and Networking Living in a service-dominated world (Vargo and Lusch 2008), JSR-editor Mary Jo Bitner declares, “it’s...

Christopher Lovelock Career Contributions Award Winner 2014

The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the individual whose teaching, research and service have had the greatest long-term impact on...

ASU CSL/Liam Glynn Research Scholarship Award 2014

The American Marketing Association (AMA) Services Marketing Special Interest Group (SERVSIG) and the ASU Center for Services Leadership/Liam Glynn Scholarship gives emerging services scholars the opportunity to attend the Services...

CfP JSM: Fresh Thinking in Services Marketing

CALL FOR PAPERS FOR SPECIAL ISSUE ON Fresh Thinking in Services Marketing: Contemporary, cutting-edge and creative thoughts. Deadline for full paper submission: 31 January 2015 PURPOSE OF THE SPECIAL ISSUE...

SERVSIG Review – Thessaloniki

SERVSIG wants to thank Rodoula H. Tsiotsou and her team for organising and hosting this years SERVSIG conference in Thessaloniki. It was a wonderful conference. Rodoula was so nice to prepare a final report...

CfP: Service-Dominant Logic and Marketing Channels/Supply Chain Management

CALL FOR PAPERSSpecial Issue:“Service-Dominant Logic and Marketing Channels/Supply Chain Management” Guest Editors: Stephen L. Vargo, University of Hawai‘i at Manoa and Birud Sindhav, University of Nebraska at Omaha The Journal...

CfP: New Alignment in Service Research

INFORMS Service Science and IEEE Transactions on Services Computing (TSC) announce a unique dual-journal Call for Papers: In Search of a New Alignment in Service Research. Guest Editors Michael Goul...

CfP: Innovation in Service Industries

Special issue call for papers from Journal of Hospitality and Tourism Technology Innovation in Service Industries The Journal of Hospitality and Tourism Technology invites manuscripts related to innovations in service...