a guest article by Rebekah Russell-Bennett and Steve Baron The question of ‘what makes a theoretical contribution’ is discussed around water coolers, tea rooms, at conferences and in journal articles. It...
INFORMS Service Science Section Best Student Paper Award Competition Sponsored by IBM Research Deadline for submission: August 15, 2015 The INFORMS Service Science Section announces the 2015 IBM Best Student...
At last the editors of journal of services marketing have started a twitter feed and will be promoting the exciting snippets of content from each published article as well as...
we all know that mobile is the way to go today. Therefore, SERVSIG is happy to announce: … there is now an app for the service research community All the...
guest article by Werner Kunz The QUIS 14 conference, June 18-21 at CEIBS in Shanghai, was a total success and a big thank you to the organizer for this wonderful event. This...
guest article by Dwayne D. Gremler In one of my favorite movies, Indiana Jones and the Last Crusade, several people pursue attainment of the Holy Grail, a cup that is supposed...
guest article by Laurie Anderson, Martin Mende, Ray Fisk and Linda Nasr With great pleasure we share with the SERVSIG community the highlights of the Transformative Service Research (TSR) tracks at...
Interview by Linda Nasr with Mahesh Subramony. Mahesh Subramony and S. Douglas Pugh published this year in the Journal of Management: Services Management Research – Review, Integration, and Future Directions, vol. 41, no....
The SERVSIG announces a call for special session proposals for the AMA Winter Marketing Educators’ Conference (26-28 February 2016) in Las Vegas, NV. Charles Hofacker (Florida State University, U.S.A.) and...
Brand2Global: The Global Marketing Conference Sept 30th-Oct 1st 2015, London, UK A Unique Avenue to share ideas with academics and practitioners, build applied research streams, explore consulting assignments, and develop partnerships...
Dear Colleague, bonjour ! The 2016 Edition of the LaLonde Service Management conference will take place May 31 – June 3, 2016 in La Londe les Maures on the French...
Call for Paper: 1st Revenue Management & Pricing in Services (REMAPS) Conference 17 – 18 December 2015 Paris, ESSCA Campus The first conference on Revenue Management and Pricing in service sectors (REMAPS)...