Global Conference on Services Management, Volterra, Italy, 3-7 Oct 2017; Deadline June, 1 2017 We are excited to invite you to join the Global Conference on Services Management (GLOSERV 2017),...
Special Issue of the Service Industries Journal Smart Services: Theoretical Approaches and Implications for Service Providers and Customers Deadline: Abstract by Oct 1st, 2017 Guest Editor: Marianna Sigala, University of South...
We will be hosting a conference on Best Practices in Teaching Channel Strategy and Sales Management at Emory University’s Conference Center Hotel in Atlanta, Georgia on May 18-20, 2017 and would like to...
SERVSIG co-hosted an exciting reception at the 2017 Winter AMA conference in Orlando, Florida. With many SERVSIG members attending the Winter AMA and the Organizational Frontlines Research Preconference Symposium that...
Please join me in congratulating the winners of the 2015 Robert Johnston Award, the Highly Commended Awards, and the Best Reviewer Awards. Outstanding Paper of the Year Award 2016 Value cocreation...
By Amy Williams, University of Arizona, Office of University Communications. Professor Robert Lusch, who recently retired from the UA Eller College of Management, died Thursday, Feb 23rd, after a long battle...
Deadline: July 1st, 2017 The Marketing Science Institute (MSI) is pleased to announce an initiative to foster innovative research on the topic of the Digitized Customer. This marks a new...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in January 2017. For more information about the alert system methodology go here Fang, Y.-H. (2017): Beyond the Usefulness...
The CAUTHE Special Interest Group (SIG) in Information & Communication Technologies (ICT) invites you to participate in its 2017 Research Symposium. 9am – 5pm, Friday 21 April 2017 University of South...
guest article by Linda Hollebeek Thank you, Linda Nasr, for nominating me as a guest author for SERVSIG’s My Academic Role Model. Reflecting on this question has been a fun exercise...
guest article by Jay Kandampully Solving problems is the fundamental essence of ‘service.’ If we are not solving problems, we are not in ‘service.’ It is a well-known fact that...
Guest article by Vikas Mittal Healthcare is one of the fastest growing service sector in the U.S. and world economy. A vast majority of patients rely on getting healthcare services from...