Created in 1985 the Center for Services Leadership (CSL) is a research and educational center within the W. P. Carey School of Business, Arizona State University. As a premier cross-disciplinary...
Interview was executed by Matt Weingarden, AMA Anders Gustaffson is one of two new members of the AMA Academic Council for the 2016-17 year. A professor of business administration at Karlstad Business...
Guest Article by Matt Weingarden The American Marketing Association is pleased to announce the selection of four extraordinary scholars to be inducted as AMA Fellows. The new Fellows will be...
Maastricht University is hiring! The department of Marketing and Supply Chain Management has 2 interesting positions open, one in service design, one more generally in marketing. It would be great if you...
The visiting emerging scholars in service research program in the marketing area at the Gabelli School of Business is designed to attract promising PhD students and junior researchers to Fordham...
Total Value Development How to Drive Service Innovation By Frank M Hull, Cass Business School and Fordham University Graduate School of Business-Executive Education Christopher David Storey, University of Sussex, UK...
The Cornell Hospitality Quarterly (CQ) http://journals.sagepub.com/home/cqx is a peer reviewed, scholarly journal that is published quarterly in association with the Cornell University School of Hotel Administration and the newly formed Cornell...
The new Cornell Institute for Healthy Futures (2015) role as an important contributor to the fields of senior living, healthcare, and design,was exemplified by its recent symposium: “Hospitality, Health, and Design: In Search...
Submitted by: Recently Rebecca Hamilton, Roland Rust, Michel Wedel and Chekitan Dev Service providers often provide extra goodies (amenities) to try to satisfy their customers and differentiate themselves from their competitors. How...
Special Issue of the Journal of the Association for Consumer Research Consumer Response to the Evolving Retailing Landscape Co-Editors: Barbara E. Kahn, University of Pennsylvania Jeff Inman, University of Pittsburgh ...
We would like to request nominations for The Christopher Lovelock Career Contribution Award 2017. The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the...
We would like to request nominations for 2017 SERVSIG Emerging Service Scholar Award granted by the digital media lab at UMass Boston. SERVSIG and the digital media lab @ UMass Boston are proud to...