3½ Reasons Why Service Scholars Should Study Service Robots
Guest article by Martin Mende, recipient of the 2017 SERVSIG Emerging Service Scholar Award It is a tremendous privilege for me share some brief thoughts on one of my growing areas of...
Guest article by Martin Mende, recipient of the 2017 SERVSIG Emerging Service Scholar Award It is a tremendous privilege for me share some brief thoughts on one of my growing areas of...
Interview was executed by Matt Weingarden, AMA Ruth Bolton is Professor of Marketing at the W.P. Carey School of Business, Arizona State University. She is a past Executive Director of the Marketing Science...
Special issue call for papers from the Journal of Macromarketing “Extending Robert F. Lusch’s ‘Big Picture’ Thinking” FULL Paper Submissions: January 15, 2019 Special issue editor: Charles Ingene, University of Oklahoma Robert...
The 43rd Annual Macromarketing Conference will take place in Leipzig – Germany from 10 to 13th July, 2018. We are pleased to confirm that we are chairing a track on ‘Challenges...
Special Section call for papers from Journal of Retailing The Future of Retail Frontline Deadline: April 1, 2018 Guest editor: Martin Mende and Stephanie Noble Management Manuscripts are being solicited for an...
Special Issue of the Journal of Service Research The Interface of Service and Sales Deadline: September 1, 2018 Guest editors: Adam Rapp, Thomas L. Baker, Nathaniel Hartmann, Michael Ahearne The Journal of Service Research...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
10th Nordic Workshop on Relationship Dynamics – NoRD2018 September 19-21, 2018 The NoRD2018 organizers invite submissions to the 10th Nordic Workshop on Relationship Dynamics. NoRD workshops are open to all...
Hello, We are thrilled to receive the responses and feedback from all you people. The Service Design Network is partnering with a team of Master students at the Savannah College...
Dear Colleagues, We are pleased to announce and invite you to the 9th International Research Symposium in Service Management (IRSSM), which will be hosted by Faculty of Economics, University of...
Emerald is delighted to announce that a virtual special issue of the JSTP on transformative service research and customer-provider wellbeing is available to access free, from today for one month...
This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. What is the purpose of your paper? “We...