Events

SERVSIG Special Session at Winter AMA 2023 in Nashville

SERVSIG Special SessionWinter AMA 2023 Nashville, TN Saturday 11 February3:30 p.m. The organizational frontline between service firm and customer has always been an important field for service researchers. The organizational...

QUIS18 Webinar: Digital Corporate Responsibility

Dear Service Colleagues,  QUIS18 Organizing Committee is delighted to invite you to attend an exciting webinar featuring Professor Jochen Wirtz and Professor Werner H. Kunz, who will bring their research on...

SERVSIG Special Session at Summer AMA 2023 in San Francisco

SERVSIG Special Session AMA Summer Educators’ Conference 4-6 August 2023 San Francisco, CA​​ Abstract deadline: 6 January 2023 AMA SERVSIG regularly organizes special sessions at the AMA Summer and Winter conferences. For the 2023...

QUIS18 webinar: SERVICE INNOVATION

Dear Service Colleagues,  QUIS18 Organizing Committee is delighted to invite you to attend an exciting webinar featuring Professor Tor Andreassen, who will discuss his latest research on Service Innovation. We look forward...

Webinar: “How to reverse-engineer a journal article”

How to reverse-engineer a journal article 18 October 2022 – 9.00am – 10.00am (AEST) Centre for Behavioural Economics, Society and Technology, Queensland University of Technology Zoom Password: 033596 | Meeting...

Frontiers in Service 2023

31st Frontiers in Service Conference“From Romans to Robots: Service Research in E-motion” 15-18 June 2023 Maastricht University, NL Deadline (450-w abstracts): 25 November 2022 It is our pleasure to invite the service...

29th RARCS in Lyon, France

29th Recent Advances in Retailing and Consumer Science Conference 24-27 July 2023 Marriott hotel, Lyon, France Deadline: 1 October 2022 It is our pleasure to send you the call for papers...

CCIS-CE 2022

Co-creation in Service and Customer Engagement Symposium 2022 27-29 November 2022 Southern Highlands, New South Wales, Australia EOI Deadline: 31 August 2022 Celebrating our Tenth Anniversary CCIS-CE 2022 Main Theme:...

Roland Rust’s Keynote Talk on “The Future of Service”

Bi-monthly ZOOM Keynote Series20 September 2022 (3 pm CET) SERVSIG, IRSSM, and EMAC Service Marketing SIG join forces for a new online seminar series. The first speaker is Roland Rust...

Impressions from SERVSIG 2022 in Glasgow

Guest article by Matthew Alexander. What a pleasure (and perhaps a little bit of a relief) it was for University of Strathclyde to welcome delegates from around the world for...

2023 Global Marketing Conference (GMC) in Seoul

2023 Global Marketing Conference Seoul, Republic of Korea 20-23 July 2023 Submission Deadline: 31 January 2023 Conference Homepage: https://2023gmc.imweb.me/ CONFERENCE CO-CHAIRS – Prof. Roland T. Rust, Professor, Department of Marketing,...

2023 Young Scholar Research (YSR) Competition

7th Annual Young Scholar Research Competition at the 2023 OFR Symposium (co-located with the AMA Winter Educators’ Conference) February 9-10, 2023, Nashville, TN Deadline for submission: 7 November 2022 Organizational Frontlines...