Dear Service Colleagues, 

QUIS18 Organizing Committee is delighted to invite you to attend an exciting webinar featuring Professor Tor Andreassen, who will discuss his latest research on Service Innovation. We look forward to your active participation in the webinar.

Please register for the webinar and submit your questions / comments ahead of the time so that the panelists can address them. 
Date: Monday, November 14th, 2022
Time: 10:00 PM (UTC+7)
Registration Link:
After registering, you will receive a confirmation email containing information about joining the meeting. 

We would also like to remind everyone regarding the upcoming deadline for abstract submission on November 30th, 2022.

Additional information can be found at QUIS18 website (

Best wishes,
QUIS18 Planning Team 
Rohit Verma, VinUniversity, Vietnam; Cornell University, USA (Host Co-Chair)
Kyunghwa Chung, VinUniversity, Vietnam (Host, Associate Co-Chair)
– Polene Nguyen, VinUniversity, Vietnam (Conference Manager)
– Per Kristensson, CTF, Service Research Center, Karlstad University, Sweden (Co-Chair)
– Thomas Hollmann, W.P Carey School of Business, Center for Service Leadership (CSL), Arizona State University, USA (Co-Chair)
– Jin Suk Park, VinUniversity, Vietnam (Conference Proceedings Chair)
Kejia Hu, Vanderbilt University, USA (Conference Proceedings Chair)