Events

Call for SERVSIG Doctoral Consortium and Travel Scholarships

It is our pleasure to invite all PhD students to participate in the 23rd Annual SERVSIG Doctoral Consortium, June 22-23, 2016 preceding the Frontiers in Service Conference hosted at Bergen,...

Extended Deadline: Social Media workshop, San Jose, CA (with CHI’16, 7-8 May)

Social media and the resulting tidal wave of available data have changed the ways and methods researchers analyze communities at scale. But the full potential for social scientists (and others)...

Report of LTAS Workshop in Namur + Photos

On 9-11 December 2015, the University of Namur (Belgium) and its research Center for Consumption and Service Research was honored to host the fourth edition of “Let’s Talk about Service” (LTAS), which was...

SERVSIG calls for special session for AMA Summer Conf in Atlanta

SERVSIG calls for special session proposals for the AMA Summer Marketing Educators’ Conference (August 5-7, 2016) in Atlanta, GA. Bernard Jaworksi (Claremont Graduate University) and Neil Morgan (Indiana University) serve...

A one-day Social Media workshop, San Jose, CA (with CHI’16, 7-8 May)

Call for Participation Social media and the resulting tidal wave of available data have changed the ways and methods researchers analyze communities at scale. But the full potential for science...

Consumer Satisfaction/Dissatisfaction & Complaining Behavior Conference

hosted by the University of New Orleans College of Business Administration New Orleans, June 15 – 18, 2016 Submit Papers or abstracts by March 15, 2016 to Gillian Naylor, PhD Gillian.naylor@unlv.edu...

Co-creation in Service and Customer Engagement Symposium (CCIS-CE) 2016, Berlin, Germany

Co-creation in Service and Customer Engagement Symposium (CCIS-CE) 2016 Harnackhaus, Berlin, Germany Co-chairs: Prof. Dr. Dr. h.c. Michael Kleinaltenkamp, A, Prof. Ingo Karpen, Dr. Jodie Conduit and Dr. Tom Chen...

CSM Doctoral Colloquium 2016, Loughborough, UK

Centre for Service Management Doctoral Colloquium 2016 Loughborough University, England 28 Jan 2016; Deadline 29 Nov Time: 28 Jan 2016, 9.00 – 17.00 Location: Loughborough University, Clyde Williams building Theme: Unifying Services...

CERR 2016, Toulouse, France

Colloquium on European Research in Retailing (CERR) 2016 Toulouse, 2-4 Jan 2016; Deadline 3 Jan It is my pleasure to send you this Call for Papers for the upcoming CERR...

11th Meeting Service Management and Science Forum, Melbourne

The 11th Annual Meeting of the Service Management and Science Forum July 8-10, 2016 Swinburne University of Technology, Hawthorn, Melbourne, Victoria, AUSTRALIA Theme Managing Service in the Era of Social Media...

2nd Karlsruhe Service Summit Workshop

The second Karlsruhe Service Summit Workshop will take place at KIT February 25th-26th, 2016. More information to be announced, please check the organizational page for important dates and the call...

1st Customer Experience Management (CEM) and Big Data Workshop

1st Academic-Practitioner Research with Impact Workshop “Customer Experience Management (CEM) and Big Data” Monday 18th-Tuesday 19th January, 2016 Workshop location: Chancellors Hotel, Chancellors Way, Moseley Road, Fallowfield, Manchester, U.K. M14...