Events

Consumer Satisfaction/Dissatisfaction & Complaining Behavior Conference

hosted by the University of New Orleans College of Business Administration New Orleans, June 15 – 18, 2016 Submit Papers or abstracts by March 15, 2016 to Gillian Naylor, PhD Gillian.naylor@unlv.edu...

Co-creation in Service and Customer Engagement Symposium (CCIS-CE) 2016, Berlin, Germany

Co-creation in Service and Customer Engagement Symposium (CCIS-CE) 2016 Harnackhaus, Berlin, Germany Co-chairs: Prof. Dr. Dr. h.c. Michael Kleinaltenkamp, A, Prof. Ingo Karpen, Dr. Jodie Conduit and Dr. Tom Chen...

CSM Doctoral Colloquium 2016, Loughborough, UK

Centre for Service Management Doctoral Colloquium 2016 Loughborough University, England 28 Jan 2016; Deadline 29 Nov Time: 28 Jan 2016, 9.00 – 17.00 Location: Loughborough University, Clyde Williams building Theme: Unifying Services...

CERR 2016, Toulouse, France

Colloquium on European Research in Retailing (CERR) 2016 Toulouse, 2-4 Jan 2016; Deadline 3 Jan It is my pleasure to send you this Call for Papers for the upcoming CERR...

11th Meeting Service Management and Science Forum, Melbourne

The 11th Annual Meeting of the Service Management and Science Forum July 8-10, 2016 Swinburne University of Technology, Hawthorn, Melbourne, Victoria, AUSTRALIA Theme Managing Service in the Era of Social Media...

2nd Karlsruhe Service Summit Workshop

The second Karlsruhe Service Summit Workshop will take place at KIT February 25th-26th, 2016. More information to be announced, please check the organizational page for important dates and the call...

1st Customer Experience Management (CEM) and Big Data Workshop

1st Academic-Practitioner Research with Impact Workshop “Customer Experience Management (CEM) and Big Data” Monday 18th-Tuesday 19th January, 2016 Workshop location: Chancellors Hotel, Chancellors Way, Moseley Road, Fallowfield, Manchester, U.K. M14...

Deadline extended for SERVSIG 2016

Dear service researchers, Our submission system already counts over 225 contributions! Nevertheless, the organizing committee of SERVSIG 2016 has decided to extend the deadline for submissions with one week until...

Frontiers in Service 2016 – CfP open

The conference will cover a wide variety of relevant and interesting service topics, including service science, service IT, service marketing, service operations, and service management. You are invited, as a...

Call for Potential SERVSIG 2018 Host

SERVSIG held its first International Research Conference in 1999. The founding concept was that a different university would host the conference every two years. To ensure novel and fun service...

5th Forum on Markets and Marketing in Venice

CALL FOR PARTICIPATION 5th FORUM ON MARKETS AND MARKETING (FMM2016) June 13-16, 2016 University of Warwick in Venice Palazzo Pesaro Papafava Venice, Italy Forum website: Programme Committee Irene Ng, University...

Two SERVSIG initiatives “aligned” to advance the young scholars

Service Research is a fast growing discipline. To support its growth, SERVSIG aims to bring together service scholars from across the globe to foster collaborations and discuss our future. While...