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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Special Issue of the Journal Of Hospitality And Tourism Insights Service Failures And Recovery In Hospitality And Tourism Guest Editors Erdogan Koc, Bandirma Onyedi Eylul University, Balikesir, Turkey. ekoc@bandirma.edu.tr Karin...
Special Issue of the Journal of Creating Value Role of Technology and AI on Value Creation/Destruction Deadline: 1st April 2018 Guest Editors: Cristina Mele, Doug McDavid The spread of smartphones, tablets, and...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
The Marketing Science Institute (MSI) is pleased to announce a call for submissions to the 2018 MSI-Juniper Networks Research Initiative. MSI and Juniper Networks, an MSI member and the industry...
Special issue call for papers from The Service Industries Journal “Wellbeing Research in the Service Industries” Deadline for abstracts: March 1st, 2018 Deadline for full paper submission: August 31, 2018 Special issue...
We start today together with V Kumar, editor of the Journal of Marketing, a new video series “VK explains”. Today, VK explains: How to find a research topic?
PhD Position at School of Business and Economics Focus on Service Marketing Applying is possible until February 1, 2018. Applications are invited for a fully funded PhD position (3+1 years)...
This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. The Body of the Paper The body of...
guest article by Bram Foubert, winner of the Best Service Article Award 2016 I just uninstalled a trial version of some statistical package from my laptop, and last week I...
I would like to invite you to serve as a session chair for the Service Science Cluster at the 2018 INFORMS International Conference in Taipei, Taiwan, June 16 to 20,...
guest Article by Ming-Hui Huang and Roland T. Rust Artificial intelligence (AI) is advancing rapidly, and its impact on service promises to be profound. Although AI has not yet shown its...