News

Call for SERVSIG Host 2022

Call for Possible Conference Hosts SERVSIG International Research Conference 2022 SERVSIG held its first International Research Conference in 1999. The founding concept was that a different university would host the...

New Handbook of Service Science

Handbook of Service Science, Volume II Editors: Maglio, P.P., Kieliszewski, C.A., Spohrer, J.C., Lyons, K., Patricio, L., Sawatani, Y. (Eds.) The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service...

Int. Conference on Smart Services in Germany

Call for Abstracts International Conference on CHALLENGES IN MANAGING SMART PRODUCTS AND SERVICES August 22 & 23, Bielefeld, Germany Submission Deadline: April 1, 2019 Conference Organizers: Nicola Bilstein, Christian Stummer In the...

Post Doctorate Researcher at Catolica Porto Business School

  Opening Of An International Selection Tender Procedure For Doctorate Hiring Pursuant To Decree-Law No. 57/ 2016 Of 29 August Internal Reference: Eci-Ij_Cege_Smp Application Deadline: 22 – Feb – 2019...

People diagnosed with cancer often don’t embrace the term ‘survivor’

By Leonard L. Berry, Andrea Flynn, and Scott Davis “Cancer survivor” has become a catch-all phrase to refer to living individuals diagnosed with cancer at some point in their lives. Cancer clinics...

Call for nominations: Leonard L. Berry Award

The AMA Foundation seeks nominations on this award for an exceptional marketing book; Deadline: 5 Apr 2019 The Leonard L. Berry Marketing Book Award recognizes books whose innovative ideas have...

RNI 2019 Conference in Naples

  RNI 2019 Conference: Call for Papers “Innovation for Health. Innovation for Life” 17-18-19 July 2019 University Parthenope submission deadline: February 28, 2019 The world population is aging rapidly. Health players must...

Review of ISOS in Casablanca

By Wafa Hammedi (University of Namur) and Linda Alkire (Texas State University) We are very pleased to share with the SERVSIG community our reflections on the inaugural International Symposium on...

Video from LTAS 2018

LTAS 2018 in Ghent was awesome. Check out our video of this unique event and for the next LTAS 2019 in NYC reserve the time in your calendar.

Paul Maglio on why service?

What got you into service? A question that is always interesting to explore. Listen here to Paul Maglio answers (sorry for the background noise, I work on the skills to remove that...

Impressions from LTAS2018 in Ghent

Impressions and Photos from the 7th “Let’s Talk about Service (LTAS)” – Workshop in Ghent guest article by Bart Larivière (KU Leuven & EMlyon Business School) On December 5-7, 2018,...

Getting to know: Tom Baker

Interview with Tom Baker was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? My grandmother was a first-grade teacher so I think the...