News

Impressions from IRSSM10 in Dubai

Guest article from Madhavi Ayyagari (symposium co-chair) Murdoch University Dubai hosted the 10th International Research Symposium in Service Management (IRSSM10) from October 6th – 9th, 2019. IRSSM is an annual...

New Award for Responsible Research

New deadline: October 31, 2019 There is a new award in marketing! The AMA is working with EBSCO, Sheth Foundation, and the Responsible Research for Business and Management (RRBM) network...

Global Thought Leadership Grant on CSR

Deadline: January 15th, 2020 Fordham University’s Gabelli School of Business is inviting research applications for Gabelli School of Business – PVH Corp. Global Thought Leadership Grant. This co-branded grant targets...

Call for nominations for the SERVSIG Best Dissertation Award 2019

We would like to call for nominations for the 2019 SERVSIG Best Dissertation Award (granted by Maastricht University). Former winners can be seen here.  The Department of Marketing & Supply Chain...

JSR Research Priorities 2021

Dear SERVSIG Members, In 2010 and 2015, articles focused on articulating service research priorities were published in the Journal of Service Research (JSR). A new service research priorities initiative is...

Service Articles in Non-Service-Specific Journals – Aug 2019 – part 2

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Service Articles in Non-Service-Specific Journals – Aug 2019 – part 1

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Articles in Service Journals – Aug 2019 (part 3)

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Articles in Service Journals – Aug 2019 (part 2)

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Articles in Service Journals – Aug 2019 (part 1)

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

TCR Track: Lisa and Jens on Financial Well-being

Financial well-being is a strong determinant of overall well-being and relevant for consumers at virtually all life stages. Lisa Brueggens and Jens Hogreves Track at TCR 2019 focuses explicitly on...

Reaching for the Stars: Consumers’ Interpretations of Online Rating Distributions

Guest article by Sarah Köcher, finalist of the 2019 SERVSIG Best Dissertation Award. Over the past two decades, rapid advances in technology and the omnipresence of the Internet have led...