News

The Strive for Profitable Digital Service Business Models

Guest article from Jan Schumann, recipient of the 2019 SERVSIG Emerging Service Scholar Award Being a service researcher is truly exciting these days as the field is developing at an...

2020 BESH Doctoral Research Award for Well-Being

First Annual BESH Doctoral Research Award Deadline: 1 March 2020 KU Research Institute for Business and Economics in Service of Humanity (BESH) is pleased to invite applications for the 1st...

2021 TCR Conference — Call for track proposals

Transformative Consumer Research (TCR) conference 27-30 June 2021 McIntire School of Commerce, University of Virginia (Charlottesville, VA) [ONLINE] Deadline (track proposals): 31 May 2020 The 2021 TCR conference will again...

Graduate Scholar Roundtable 2020 at the Ohio State University

Graduate Scholar Roundtable 3-5 April 2020 Ohio State University (Columbus, OH) Deadline: 31 January 2020 OSU’s Graduate Roundtable brings together graduate students and faculty in the field of business and...

Excellence in Services International Conference, Portugal

Excellence in Services International Conference Coimbra, Portugal, 3-4 Sep 2020 Deadline 30 Jun Welcome to the 23rd Excellence in Services International Conference! Known in the past as Toulon-Verona Conference, the...

CHIMSPAS 2020 in Bielefeld, Germany

2nd International Conference on Challenges in Managing Smart Products and Services (CHIMSPAS 2020) 27-28 August 2020 Bielefeld University, Germany Deadline (500-word Abstract): 1 April 2020.  Smart products and services are about...

Robots and AI in Retailing and Consumer Services at the 27th RARCS (Italy)

 27th Recent Advances in Retailing and Consumer Science Conference 6–9 July 2020 Grand Hotel Dino, Baveno (Italy) Deadline: 12 January 2020 The organizers of the special session ‘Robots and AI...

Competitive Advantage in the Digital Economy (CADE2020) in Venice

Competitive Advantage in the Digital Economy (CADE) Forum 8-10 June 2020 Don Orione Artigianelli, Venice, Italy Deadline: March 10, 2020 The 7th Competitive Advantage in the Digital Economy (CADE2020) Forum...

Service Articles in Non-Service-Specific Journals – Nov/Dec 2019 – part 2

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Service Articles in Non-Service-Specific Journals – Nov/Dec 2019 – part 1

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Articles in Service Journals – Sep/Oct 2019 – part 3

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Articles in Service Journals – Sep/Oct 2019 – part 2

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...