News

Journal of Service Marketing goes social

At last the editors of journal of services marketing have started a twitter feed and will be promoting the exciting snippets of content from each published article as well as...

The SERVSIG app is here

we all know that mobile is the way to go today. Therefore, SERVSIG is happy to announce: … there is now an app for the service research community All the...

QUIS/SERVSIG Collaboration at QUIS 14

guest article by Werner Kunz The QUIS 14 conference, June 18-21 at CEIBS in Shanghai, was a total success and a big thank you to the organizer for this wonderful event. This...

“Choose Wisely, Scholar!” – Three Recommendations from an Old Knight

guest article by Dwayne D. Gremler In one of my favorite movies, Indiana Jones and the Last Crusade, several people pursue attainment of the Holy Grail, a cup that is supposed...

TSR tracks at the Transformative Consumer Research Conference 2015

guest article by Laurie Anderson, Martin Mende, Ray Fisk and Linda Nasr With great pleasure we share with the SERVSIG community the highlights of the Transformative Service Research (TSR) tracks at...

Services Management Research – Review, Integration, and Future Directions

Interview by Linda Nasr with Mahesh Subramony. Mahesh Subramony and S. Douglas Pugh published this year in the Journal of Management: Services Management Research – Review, Integration, and Future Directions, vol. 41, no....

ServSIG calls for special session proposals for 2016 Winter AMA Las Vegas

The SERVSIG announces a call for special session proposals for the AMA Winter Marketing Educators’ Conference (26-28 February 2016) in Las Vegas, NV. Charles Hofacker (Florida State University, U.S.A.) and...

Brand2Global: The Global Marketing Conference in London

Brand2Global: The Global Marketing Conference Sept 30th-Oct 1st 2015, London, UK A Unique Avenue to share ideas with academics and practitioners, build applied research streams, explore consulting assignments, and develop partnerships...

La Londe Service Management conference 2016

Dear Colleague, bonjour ! The 2016 Edition of the LaLonde Service Management conference will take place May 31 – June 3, 2016 in La Londe les Maures on the French...

1st REMAPS Conference in Paris

Call for Paper: 1st Revenue Management & Pricing in Services (REMAPS) Conference 17 – 18 December 2015 Paris, ESSCA Campus The first conference on Revenue Management and Pricing in service sectors (REMAPS)...

CfP JBR: the Role of Language Use in Services

Journal of Business Research Special Issue on the Role of Language Use in Services Guest Editors: Jonas Holmqvist, Yves Van Vaerenbergh and Christian Grönroos The decision to use, or not...

CfP IJEC: Internet of Things

International Journal of Electronic Commerce Call for papers for special issue on Internet of Things Guest editors: Professor Eldon Y. Li, California Polytechnic State University, USA and National Chengchi University, Taiwan, Professor...