JOSM Awards 2016
Best Paper of the Year Award 2016 Timothy Keiningham, Bruce Cooil, Edward Malthouse, Alexander Buoye, Lerzan Aksoy, Arne De Keyser and Bart Lariviere. “Perceptions are relative: an examination of the...
Best Paper of the Year Award 2016 Timothy Keiningham, Bruce Cooil, Edward Malthouse, Alexander Buoye, Lerzan Aksoy, Arne De Keyser and Bart Lariviere. “Perceptions are relative: an examination of the...
Best Paper Award 2016 Jennifer Chandler & Steven Chen “Prosumer Service Experience, Service Value, Wellbeing, Innovation” Abstract: This paper looks at how prosumers act as co-creators of value. It also...
Outstanding Paper Tracy Harwood & Tony Garry “An investigation into gamification as a customer engagement experience environment” Journal of Services Marketing, Vol. 29 Iss 6/7 pp. 533 – 546 Abstract: Purpose...
Journal of Service Management – Special Issue: Service-Dominant Logic, Service Ecosystems and Institutions: Bridging Theory and Practice Abstract Submission Deadline: October 1, 2016 Guest Editors: Irene CL Ng, WMG, University...
SERVSIG calls for special session proposals for the AMA Winter Marketing Educators’ Conference (17-19 February 2017) in Orlando, FL. Rajesh Chandy (London Business School), Jeff Inman (University of Pittsburgh), and...
Frontiers in Service Conference 2017 June 22-25, 2017 Gabelli School of Business, Fordham University, New Yok Theme: WHERE THE WORLD’S LEADING MANAGERS AND RESEARCHERS EXPERIENCE THE CUTTING EDGE Every manager and every...
International Research Symposium on Service Excellence in Management (QUIS) Porto, Portugal 12-15 Jun 2017; Deadline 15 Nov Since 1988, the International Research Symposium on Service Excellence in Management (QUIS) brings...
1. The QUT Business School in Brisbane is seeking a Research Fellow to collaborate with researchers and end users in the areas of communication, energy, food, health or environment. Experience...
The “SERVSIG Best Services Article Award” is presented annually by SERVSIG to the author(s) of the best article in the services literature published during the previous calendar year. SERVSIG thanks the...
Lerzan Aksoy, Fordham University/New York, and Bart Lariviere, Ghent University/Belgium, will lead SERVSIG in the next two years as new Co-Chairs of the Board. To get to know them better, Linda...
In June, Martin Mende (Associate Professor of Marketing, Florida State University) proposed that interesting avenues to novel scholarly ideas emerge at the intersection of services research and the public policy...
The Marketing area of the Lazaridis School of Business & Economics at Wilfrid Laurier University invites applications for two tenure-track Marketing faculty positions at the assistant professor level, starting July...