Call for Posters at 2017 Frontiers NYC

The 26th Annual Frontiers in Service Conference will take place June 22-25, 2017 in New York City hosted by Fordham University’s Gabelli School of Business at Lincoln Center (located in the heart of Manhattan). The Frontiers in Service Conference is the world’s leading annual conference on service research. The conference is sponsored annually by INFORMS, the American Marketing Association, and the Center for Excellence in Service at the University of Maryland, and is hosted by various organizations worldwide. The theme of the 2017 Frontiers in Service conference is “What Service Leaders Do Differently.” Attendees will get to learn from many of the world’s leading service experts, including high-ranking executives and prominent academics.

This year, the conference will be accepting poster proposals. Posters offer chances of one-on-one interaction for exchanging ideas and receiving feedback on your research—complete papers or work-in-progress. Presenting your research using posters also provides opportunities to socialize and get to know others who share your research interests. Participants may submit completed or in-progress research projects for the poster session. All accepted poster presentations will be considered for the best poster presentation award.

If you are working on research or management practices that are in any way related to service management, we want to hear from you. You are cordially invited to submit abstract(s) or poster(s) proposal(s) for presentation at the conference. If you are working on any of the following topics, we would welcome receiving your submission: customer experience management, customer value creation, service science, service innovation, service marketing, service operations, service design, employee engagement, organizational climate, service information technology, e-service, service innovation, transformative service, and customer relationship management. And if by chance your work doesn’t fit neatly into any of the above topics, but nonetheless focuses on providing value to customers and on enhancing customer relationships we welcome your submission.

Submissions must be received by November 18th, 2016, so don’t delay. Please use the link below to submit your abstract or poster (Maximum 450 words):

https://frontiers2017.com/abstracts.html

Please direct any questions regarding the poster presentations to Dr. Mohammad Nejad (mnejad@fordham.edu) and any questions about Frontiers in Service 2017 Conference to frontiers2017@fordham.edu.