News

Photos & Reflections of OFR 2017

The following article is an excerpt of the highlights of the Organizational Frontline Research 2017 Symposium. You can find more reflections about the event in the following PDF. The winners...

Get to know the Cambridge Service Alliance

Guest article by Professor Andy Neely and Dr. Mohamed Zaki About the Cambridge Service Alliance The Cambridge Service Alliance was founded in 2010 by BAE Systems, IBM and the University...

Articles in Service Journals (Mar 2016)

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

CfP JBR: Theoretical Perspectives and Applications of Gamification in Business Contexts

Special Issue of the Journal of Business Business Research  Theoretical Perspectives and Applications of Gamification in Business Contexts Special Issue Guest Co-Editors: Juho Hamari, Tampere University of Technology (juho.hamari@tut.fi) Petri Parvinen, University of...

CfP JGSMS: Crowdsourcing and Open Innovation

Special Issue Call for Papers: The Co-Innovation of Services: Crowdsourcing and Open Innovation Deadline: December 30, 2017 The Journal of Global Scholars of Marketing Science: Bridging Asia and the World...

New Book: Service Strategy in Action

Christian Kowalkowski and Wolfgang Ulaga are delighted to announce their new book: Service Strategy in Action: A Practical Guide for Growing Your B2B Service and Solution Business. It can be...

CTF has three open postdoctoral research positions

We are now offering three positions as Postdoctoral researchers at CTF. Application deadline April 18, 2017. 1. Postdoctoral position in either Business Administration, Political science, Sociology or Psychology The postdoctoral...

Service Articles in Non-Service-Specific Journals (Feb 2017)

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...

Associate Professorship at Modul University Vienna

MODUL University Vienna is an international private university owned by the Vienna Chamber of Commerce and Industry, the largest provider of private education in Austria. The university campus is located...

Service Science has a New Area Editor for Customer-Centered Service

INFORMS Service Science is expanding and reorganizing its editorial structure. The editorial board will be structured around four areas and four area editors, aligned with major themes of the journal and aimed...

New Service Journal inaugurated – SMR

I am pleased to announce the founding of a new scientific services journal, SMR – Journal of Service Management Research. SMR is calling now for submissions. SMR Editorial Mission and...

CfP JTR: Sharing Economy in Tourism

Special Issue of the Journal of Travel Research Sharing Economy: Unravelling Disruption, Innovation and Transformations in Travel and Tourism Guest editors Professor Marianna Sigala University of South Australia, Australia Marianna.Sigala@unisa.edu.au &...