For more information about the alert system methodology go here For all previous alerts go here Hazée, S., Y. Van Vaerenbergh and V. Armirotto (2017): Co-creating service recovery after service failure: The...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...
This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. Avoiding wordiness There are many ways of...
Linda Nasr interviewed for our series “Going abroad” Marianna Sigala, who moved from Greece to Adelaide, Australia. Tell us briefly about your international research experience? Where did you study and...
Application details: Reference number: SBE-KITG17 Start date: 01 October 2017 Supervisors: Primary supervisor: Professor Thorsten Gruber Secondary supervisor: Dr Kemefasu Ifie Loughborough University is a top-ten rated university in England...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...
Roland Rust, Distinguished University Professor and David Bruce Smith Chair in Marketing at University of Maryland’s Smith School of Business, will receive an Honorary Doctorate from the Norwegian School of...
For more information about the alert system methodology go here For all previous alerts go here Alvarez, C. M. O., K. A. Taylor and C. Gomez (2017): The effects of Hispanic bilinguals...
1st CSM Transformative Service Research Symposium June 1st 2017, 10am – 4pm Venue: Loughborough University, Loughborough, UK West Park Teaching Hub, Room WPT005 a To register for this free event,...
Guest article by Tor Andreassen. This article is part of the CSI Annual Report 2016. The full report can be downloaded here. In Norway, several industries are earmarked for restructuring. Two...
The following article is an excerpt of the highlights of the Organizational Frontline Research 2017 Symposium. You can find more reflections about the event in the following PDF. The winners...
Guest article by Professor Andy Neely and Dr. Mohamed Zaki About the Cambridge Service Alliance The Cambridge Service Alliance was founded in 2010 by BAE Systems, IBM and the University...