News

Service Articles in Non-Service-Specific Journals – June 2017

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...

PhD Course on Service and Relationship Management (2017) at Hanken

Course aim and content Students learn about service management and relationship oriented marketing management and research implications from them in the consumer and industrial market. Emphasis is given to familiarising...

New Assistant Professor Position at Hanken

The Department of Marketing at Hanken School of Economics invites applications for: ASSISTANT PROFESSOR (5-YEAR TENURE TRACK) IN MARKETING As a tenure-track Assistant Professor, you will conduct scholarly research, teach courses...

Professor of Marketing and New Technologies in Brisbane, Australia

Overview of the position  Title Professor of Marketing and New Technologies  Vacancy Ref No. 17293  Closing Date Friday, 28 July 2017  Organisation QUT Business School  Campus Gardens Point campus  Remuration $AUD206,729...

CfP JRIM: Understanding the Digital Customer Experience

Special Issue – Journal of Research in Interactive Marketing Understanding the Digital Customer Experience: Automation, Augmentation and Smart Devices Submission Deadline – January 31st, 2018 Special Issue Guest Editors Dr...

Tenture Track position at Lazaridis School, Waterloo, Canada

The Marketing area of the Lazaridis School of Business & Economics at Wilfrid Laurier University invites applications for a tenure-track Marketing faculty position at the assistant professor level, starting July...

Service Track at AMA Winter 2018 in New Orleans

Call for Papers: 2018 AMA Winter Academic Conference Integrating Paradigms in a World Where Marketing is Everywhere Submission Deadline is August 23rd, 2017 Bringing together perspectives, approaches, and even fields...

LTAS 2017 in Antwerp

We are delighted to announce that the 6th Let’s Talk About Service Workshop will be held in Antwerp (Belgium) on December 7 and 8, 2017; hosted by the Faculty of...

Engagement: Managerially alluring, academically divisive and ripe for research

guest article by Robert Ciuchita, finalist of the SERVSIG Best Dissertation Award 2017 (granted by Maastricht U) “Engagement is becoming paramount. A marketer’s greatest achievement is an engaged customer”. The Economist...

SERVSIG changes its name

The Academic Council of the AMA (American Marketing Association) has officially accepted our proposal to change the SIG’s name from “American Marketing Association Services Marketing Special Interest Group” to “American...

CfP JRCS: Emerging Retailing and Service Practices

Special Issue of the Journal of Retailing and Consumer Services Retailing and Consumer Services at a Tipping Point: Developing New Conceptual Frameworks, Theories, and Measures to Understand Emerging Retailing and Service...

CfP JGSMS: Consumer Behavior in Hospitality and Tourism

Special issue of Journal of Global Scholars of Marketing Science Consumer Behavior in Hospitality and Tourism  Deadline 31 Dec 2017 The Journal of Global Scholars of Marketing Science: Bridging Asia...