News

More Service Research Awards

Journal of Service Research Best Paper Award Markus Blut, Cheng Wang and Klaus Schoefer (2016), “Factors Influencing the Acceptance of Self-Service Technologies: A Meta-Analysis” Journal of Service Research. 19 (4),...

Service Research strong in Impact Factors 2017

The new impact factors for journals by Clarivate/Thomson Reuters were published in June. Many impact factors of our service journals are strongly rising. Congratulations from SERVSIG. What a great achievement....

SERVSIG Best Services Article Award 2016

The “SERVSIG Best Services Article Award” is presented annually by SERVSIG to the author(s) of the best article in the services literature published during the previous calendar year. SERVSIG thanks the...

Martin Mende is Emerging Service Scholar 2017

SERVSIG and the digital media lab @ UMass Boston are proud to announce the winner of the inaugural Emerging Service Scholar Award 2016. The award recognizes contributions to advancing the study of service research, and will be...

Liam Glynn Research Scholarship Award 2017 (sponsored by ASU CSL)

SERVSIG and the ASU Center for Services Leadership/Liam Glynn Scholarship gives emerging services scholars the opportunity to attend the Services Doctoral Consortium and the Frontiers in Services Conference. The ASU Center for...

Christopher Lovelock Career Contributions Award Winner 2017

The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the individual whose teaching, research and service have had the greatest long-term impact on...

New Photos & Impressions of SERVSIG Doctoral Consortium 2017

Guest article by Simon Hazée, Leonhard Mandl, and Janthorn Sinthupundaja, Recipients of the 2017 Liam Glynn Research Scholarship Award (New photos of the events are at the end of the...

Impressions from the 2017 Frontiers in Service Conference in New York City

From June 22-25, 2017, Fordham University’s Gabelli School of Business in New York City, hosted over 400 service researchers and practitioners from over 40 countries.  “The Gabelli School takes great...

3rd Edition: Essentials of Services Marketing

Services dominate the expanding world economy as never before, and technology continues to evolve in dramatic ways. Established industries and their often famous and old companies decline and may even...

2nd Annual Young Scholar Research Competition / New Orleans

4th Annual Organizational Frontlines Research Symposium (co-located with 2018 AMA Winter Educators’ Conference) Co-sponsored by AMA, Sheth Foundation,  Marketing Science Institute, and the Arizona State University Center for Services Leadership...

CfP IJBM: Special Issue on Exploring Financial Well-Being

Special Issue of the  International Journal of Bank Marketing Exploring Financial Well-Being Submission Deadline: April 1, 2018 Guest editor:  Sertan Kabadayi, Genevieve O’Connor  Poor financial well-being (FWB) has been associated...

Articles in Service Journals – June 2017

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...