QUIS15 was hosted by the School of Engineering of University of Porto (FEUP), on June 12-15, 2017, in conjunction with CTF, Service Research Center, Karlstad University, Sweden, the Center for Services Leadership, W....
Guest article by Cristina Mele and Francesco Polese For more photos & impressions of the conference click here The 5th Naples Forum on Service was held 6–9 June 2017 at the...
Co-creation in Service and Customer Engagement Symposium 2017 (CCIS-CE 2017) Symposium Co-chairs: Dr Tom Chen and Prof Dr Michael Kleinaltenkamp CCIS-CE 2017 theme: Micro-foundations of Co-creation Express of Interest Due:...
A Service Conference That Tastes Unique The next International Research Conference in Service Management will take place in the beautiful site of La Londe from June 10th to June 13th...
Special Joint Conference: The Silk Road and the Tourism and Hospitality Industries April 13-14, 2018, Almaty, Kazakhstan Conference Theme: Economic Integration along the New Silk Road and Land of Great...
The editors of Journal of Services Marketing contribute an editorial in every second issue of the journal commencing Volume 29(1) about writing and publishing. These editorials, while relevant to the...
25th International Conference on RECENT ADVANCES IN RETAILING AND SERVICES SCIENCE July 16-19, 2018 Location: Melia MADEIRA MARE Hotel, Madeira Island, Portugal SUBMISSION DEADLINE: OCTOBER 15, 2017 The aim of the conference...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...
guest article by Heiko Gebauer Being a service researcher means thinking about your next research question, most appropriate theoretical lenses, and best-suited research methods. In addition, we think that it...
Interview was executed by Matt Weingarden, AMA A. Parasuraman is James W. McLamore Chair in Marketing, Professor, and Department Chair at the University of Miami, though many of his colleagues and friends know...
SERVSIG and Maastricht University are proud to anounce the winner of the Best Dissertation Award in Service Research 2016. With this award we want to recognize outstanding doctoral dissertations in service research. The Department of Marketing...