CfP JSR: Smart Service Failure-Recovery
Call for Papers for a Special Issue of the Journal of Service Research. Smart Service Failure-Recovery Guest Editors: Grégoire Y, Van Vaerenbergh Y, Orsingher C, & Gelbrich K. Deadline: August...
Call for Papers for a Special Issue of the Journal of Service Research. Smart Service Failure-Recovery Guest Editors: Grégoire Y, Van Vaerenbergh Y, Orsingher C, & Gelbrich K. Deadline: August...
Call for Papers for a Special Section of the Journal of Service Management Guest-Editors & Conference Track Chairs: Kunz W, Sajtos L, & Flavián C. Full Paper Deadline: 31 October...
Special Issue in Journal of Service Theory and Practice The Bright & Dark Sides of Smart Service (Technologies) Guest editors: Bilstein, N, Henkel, A & Heinonen, K Deadline: 23 January...
Special Issue of Journal of Business Research Unanticipated and Unintended Consequences of Service Robots in the Frontline Guest Editors: Heirati N, Pitardi V, Jayawardhena C, Kunz W, Stefanie Paluch S...
Special issue of California Management Review. Technology-Enabled Service Innovation for Tomorrow’s Society. Guest Editors: von Wangenheim F., von Krogh G., Nißen M., & Tinguely P. Deadline: 1 September 2022Extended to...
Special Issue in Journal of Business Research. Towards Impactful Customer Experiences in Service Guest editors: De Keyser A, Jaakkola E, Verleye K, Becker L, & Alexander M. Deadline: 30 November...
With the run-away success of our inaugural Service Review Special issue in JSM two years ago, it is now a bi-annual feature. Our guest-editors Joe and Duane are back with...
Special Issue of the Spanish Journal of Marketing – ESIC. Mixed reality and machine intelligence in marketing and society Guest Editors: Loureiro S.M.C., Ali F., & Japutra A. Deadline: 1...
Special Issue of the International Journal of Contemporary Hospitality Management. Ethical Consumption and Climate Change in Hospitality and Tourism: Challenges, Solutions, and Prospects Guest Editors: Taheri B., Olya H., &...
Special Issue in Journal of Services Marketing. Critiques, Conflicts and Conceptualisations in Service Research Guest Editors: Cronin Jr J.J. & Nagel D.M. Deadline (Proposal): 1 August 2022 Deadline (Full Manus.): 31...
Special Issue in Industrial Marketing Management. The Nature of Marketing in International B2B Service Firms: Review, Dynamics and Prospects Guest Editors: Rašković M., Ashill N., Lindsay V., & Rod M....
Special Issue in Journal of Business Research. A Blockchain-Based Approach to Marketing in the Sharing Economy Guest Editors: T. Ming Tan, J. Salo, T.G. Brashear Alejandro, G. Tan Wei Han,...