Guest article by Tor W. Andreassen. When CEOs of established companies are asked, “What really changes the rules of the game in your industry or business?” they almost always answer: “Technology X disrupts our business” or “Startup business Y disrupts our business.” But when the diagnosis is wrong, the choice of medicine and treatment plan […]
Guest article from Lena Steinhoff, recipient of the 2021 SERVSIG Emerging Service Scholar Award. Relationships have been instrumental for business exchanges ever since Homeric Greece (e.g., Palmatier and Steinhoff 2019; Vargo and Lusch 2004). When the concept of relationship marketing eventually appeared in academic literature, it was no coincidence that it originated in service research, […]
Queensland University of Technology (QUT), Centre of Behavioural Economics, Society and Technology, Brisbane, Australia PhD student scholarship for research in the energy sector Applications Deadline: 30 March 2022 The Development of an Australian Energy Trust Index This PhD project is a unique opportunity to contribute to both theory and practice as the student will work […]
We are back. After the 2020 lockdown, we are getting ready to host in presence the 2022 La Londe Service Conference. There are one memorial, one novel, and two traditional aspects in this 2022 edition. First, Covid-19 has impacted our lives and made us realize that we cherish more intensively some things that we took […]
Professor Maik Hammerschmidt, chair of Marketing and Innovation Management at the University of Göttingen (Georg-August-Universität Göttingen, Germany) is looking for a research assistant (50% position) to start 1 April 2022 — with the opportunity to do a PhD. Deadline for application: 31 December 2021 Full job information here.
LUT University (Lappeenranta-Lahti University of Technology), School of Engineering Science, Lahti, Finland Assistant/associate professor (tenure track) in sociotechnical transition in services Application deadline: 6 January 2022 LUT School of Engineering Science is looking for a professor in sociotechnical transition in services. The position is situated at the assistant/associate levels of the tenure track system and […]
International Conference on CHALLENGES IN MANAGING SMART PRODUCTS AND SERVICES (CHIMSPAS) (hybrid) 25-26 August 2022 Deadline for submission: 3 April 2022 Smart products and services are about to transform both markets and companies. In 2019, researchers discussed corresponding managerial issues during the initial Conference on Challenges in Managing Smart Products and Services (CHIMSPAS, find a […]
17th International Research Conference in Service ManagementPorquerolles Island, France 7-10 June 2022 Submission deadline: 31 January 2022 14 February 2022 The first International Research Conference in Service Management was held in 1990, with the aim of overcoming traditional boundaries between disciplines. The year 2022 marks the 17th edition of this conference. By enabling thorough and fruitful […]
We would like to request nominations for the 2021 SERVSIG Emerging Service Scholar Awardgranted by the University of Porto SERVSIG and the University of Porto are proud to present the Emerging Service Scholar Award. This award recognizes contributions to advancing the study of service research, and will be given annually to honor the contributions of a researcher in the earlier stages of […]
We would like to request nominations for the 2021 SERVSIG Best Service Article Award The “SERVSIG Best Service Article Award” is presented annually by SERVSIG to the author(s) of the best article in the services literature published during the previous calendar year (i.e. 2021). General topics may include (but are not limited to) services marketing and service […]
Details for each call can be found there: – 2022 SERVSIG Best Dissertation Award – 2022 SERVSIG Emerging Service Scholar Award – SERVSIG Best Service Article Award (published in 2021) – 2022 SERVSIG Christopher Lovelock Career Contribution Award
Call for Nominations for the 2022 SERVSIG Best Dissertation Award (granted by Maastricht University). Award, Eligibility, and Selection:– Candidates must be doctoral students / graduates in marketing or a related field (e.g., consumer behavior, marketing strategy, operations management, organizational behavior, human resources, strategy, finance, information systems, economics, etc.) in an official university (globally).– To be eligible, […]