Artificial Intelligence & Robotics in Service Interactions: Trends, Benefits, and Challenges 2-3 April 2020 Facultad de Empresa y Gestión Pública, University of Zaragoza (Spain) Submission deadline: 15 Jan. 2020 AIRSI2020 is an international conference focused on the application and effects of artificial intelligence and other new technologies that are part of the so called Industry […]

Special Issue of Cornell Hospitality Quarterly Service Innovation and Emerging Technologies in Tourism and Hospitality Track Chairs/Special Issue Guest Editors: – Kevin Kam Fung So, University of South Carolina – Xiang (Robert) Li, Temple University Conference papers & Extended abstracts Submission deadline: 15 January 2020 The 2020 Global Marketing Conference (GMC) with the theme “Bridging Asia […]

Research Centre for Marketing, Faculty of Economics and Business, Katholieke Universiteit Leuven (Leuven, Belgium) Tenure Track Position in Marketing Deadline: 15 Nov 2019 Research You are an ambitious, internationally oriented researcher in the domain of marketing. You strive for excellence in research and as such will contribute to the reputation of the Faculty of Economics and […]

Department of Engineering, University of Cambridge (Cambridgeshire, UK) Senior Research Associate and Research Associate on Digital Healthcare Models Applications are invited for a motivated and experienced ‘Research Associate’ and ‘Senior Research Associate’ to join the Cambridge Service Alliance to work on Digital Healthcare team (with Dr Veronica Martinez). The aim of this project is to […]

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For more information about the alert system methodology go here For all previous alerts go here Arsenovic, J., B. Edvardsson and B. Tronvoll (2019): Moving Toward Collaborative Service […]

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here Consiglio, I. and S. M. J. v. Osselaer (2019): The Devil You Know: Self-Esteem and Switching Responses to Poor Service, Journal of Consumer Research, 46(3), […]

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For more information about the alert system methodology go here For all previous alerts go here Malthouse, E. C., A. Buoye, N. Line, D. El-Manstrly, T. Dogru and […]

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here Dotzel, T. and V. Shankar (2019): The Relative Effects of Business-to-Business (vs. Business-to-Consumer) Service Innovations on Firm Value and Firm Risk: An Empirical Analysis, Journal […]