7th International Conference on Servicelogy
March 13-15 , 2020
Osaka Seikei University
Submission deadline: 31 August, 2019
The International Conference on Serviceology 2020 (ICServ 2020) invites academicians, industry leaders, and other stakeholders to send original research works and case studies. The conference will be held on March 13th-15th 2020 in Osaka, Japan. This year’s theme is “Service and Hospitality management – Moving forward with seamless technology.”
The society of Seviceology dedicates “academics for the society” through social science, economics, engineering science, and many other disciplines. To this end, we encourage submissions that quality studies to improve our understanding of the service and its impact and introduce technical advances that enhance the wellness of society as well as business enterprises. The highlighted topics of interest are in the research tracks listed below, but these are not exhaustive;
TOPICS
– IoT-Based Services
– Service Capability
– Service Design
– Service Digitalization
– Service Disruption
– Service Ecosystem and Value Co-Creation
– Service Engineering & Technology
– Service Innovation
– Service Marketing & Management
– Service Related Human Behavior
– Industry Practices (Healthcare, Tourism, Hospitality,
– Education, Retailing, F&B, Gaming, and so forth)
Authors can submit two types of papers: extended abstract (no less than 1000 words, up to 2000 words) or full papers (no less than 8 pages, up to 12 pages), including pages for references. All submissions should strictly follow the formatting instructions included in the submission page and the templates. Both papers require you to enter the title, abstract and keywords in the submission form; and contact email addresses of all authors.
The review process will be double-blind by Program Committee members.
Accepted submissions will comprise sets of full paper with oral presentations and poster presentations.
The selected quality full papers will be published in the Proceedings.
More information here.
Photo credit: Society for Serviceology.
