SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

2018 INFORMS Conference: Service Science

The 2018 INFORMS Conference on Service Science Phoenix,Arizona, USA The 2018 INFORMS Conference on Service Science is a pre-conference of INFORMS 2018, to be held right before the annual meeting in...

Articles in Service Journals – March 2018 – Part 2

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Articles in Service Journals – March 2018 – Part 1

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

ICEB 2018 in Guilin, China

The 18th International Conference on Electronic Business (ICEB 2018) Guangxi Normal University, Guilin, Guangxi, China, Dec 2-6, 2018 Deadline for submitting papers or abstracts: September 1, 2018       C A L L ...

CFP JHTR:Nature-based Solutions in Hospitality and Tourism Management

SPECIAL ISSUE of Journal of Hospitality & Tourism Research Nature-based Solutions in Hospitality and Tourism Management   Deadline for manuscript submission is 30th September 2018 Guest Editors Dr. Hossein Olya, Dr. Babak Taheri Aim...

CFP JMC: Franchising Trends and Challenges in the Digital Age

SPECIAL ISSUE of the Journal of Marketing Channels Franchising Trends and Challenges in the Digital Age: Local, National, and International Perspectives Deadline for manuscript submission is December 31, 2018 Guest Editors Hyo...

Valarie Zeithaml: Autobiographical Reflections

The Journal of Historical Research in Marketing has published an autobiographic article about the career of Valarie Zeithaml. The article contains personal reflections in an autobiographical approach and records events and memories...

Going abroad: Working in the UK

Linda Nasr interviewed for our series “Going abroad” Sabine Benoit, who moved from Germany to the UK. Tell us about your background, when did you come to the UK? In academic...

VK explains: What should I study?

A new episode of our video series “VK explains”. Today, VK explains: What should I study?

SERVSIG 2018 – Awesome Social Venues

Dear colleagues, join the SERVSIG 2018 conference to enjoy our social events in the heart of Paris! GALA DINNER – Friday, June 15, 2018 The SERVSIG 2018 Conference Gala Dinner...

Service Articles in Non-Service-Specific Journals – Jan/Feb 2018 part 2

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Call for nominations: Leonard L. Berry Award

The AMA Foundation seeks nominations on this award for an exceptional marketing book; Deadline: 6 Apr 2018 The Leonard L. Berry Marketing Book Award The Leonard L. Berry Marketing Book...