SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

CfP JHTR: Economic Analysis in Tourism & Hospitality

Special Issue of the Journal of Hospitality and Tourism Research  Economic analysis in tourism and hospitality: New methods and perspectives Deadlines Abstracts Submissions: Dec 15, 2018 Full Paper Submissions: May...

CfP JM: Marketing and New Technologies

“Marketing and New Technologies” Journal of Marketing Special Issue Deadline: September 1, 2019; TPM deadline: January 15, 2019 Editors: C. Page Moreau, Donna Hoffman, Stefan Stremersch, and Michel Wedel Overview...

Organizational Frontline Research Symposium at Winter AMA in Austin, TX

The 5th annual Organizational Frontline Research (OFR) Symposium will take place in Austin, TX on February 21-22, 2019 (immediately preceding and in the same hotel as the Winter AMA). The aim of the...

Valarie Zeithaml receives Honorary Doctorate from BI Norwegian Business School

On October 24th professor Valarie Zeithaml was awarded an honorary doctorate from BI Norwegian Business School. The ceremony was part of BI’s 75th year anniversary celebration. “We are very proud...

SERVSIG-Gabelli School of Business Travel Scholarship Program 2019

Goal: The AMA SERVSIG- Fordham University Gabelli School of Business Travel Scholarship program aims to provide financial support to a PhD student/junior faculty from a developing country in Asia, Africa...

CfP JSTP: Service Research in Emerging Markets

Special issue call for papers of the Journal of Service Theory and Practice Service Research in Emerging Markets: Business as Usual? Deadline: 7th December 2018 Editors: Sanjit Kumar Roy, Dr. Harjit Sekhon, Bang...

Service Research Going through Dramatic Changes

guest article by Anders Gustafsson, Christopher Lovelock Award Recipient 2018 We live in interesting times and service research is more relevant than ever.  Technology is already having a tremendous impact...

CADE2019 in Venice

Competitive Advantage in the Digital Economy Forum (CADE 2019) May 20-22, 2019: Venice, Italy Submission Deadline: February 9, 2019 The 6th Competitive Advantage in the Digital Economy (CADE) Forum is...

CfP IJSSMET: Service Innovation and Marketing in Emerging Markets

Special Issue of the International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) Service Innovation and Marketing in Emerging Markets Submission Due Date: 3/25/2019 Guest Editors: Pankaj Deshwal, Umang Soni, Belem Barbosa, Beata...

CfP JDMM: Big Data & Smart Tourism

Special Issue of the Journal Destination Management & Marketing Advances in Destination Management & Marketing in the Era of Big Data & Smart Tourism Deadline: June 30th, 2019 Guest editors Prof. Dr....

Reflections on the Review Process

Guest article by Roland Rust, University of Maryland. The article is an excerpted from my farewell editorial as Editor of IJRM (Link see here) After three years as Editor of IJRM (not to...

Associate/Full Professor Tenure-Track Position at ASU

The Department of Marketing in the W. P. Carey School of Business at Arizona State University invites applications for an Associate or Full Professor, tenure-track position in marketing with the appointment beginning...