SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

AMA Special Session Call: SERVSIG’s Got Talent

Call for Submissions for: SERVSIG’s Got Talent: Showcasing the Next Generation of Service Scholars at the 2019 Summer AMA! Session Chair: Martin Mende, SERVSIG Program Officer, Associate Professor of Marketing,...

CfP IJIM: Technology Meets Marketing

Special Issue of the International Journal of Information Management When Information Technology Meets Marketing: Value-creation Along The Customer Journey Editors: Sanjit K Roy, Richard L. Gruner, Eleonora Pantano Deadline:  January 31st, 2020 Information technology...

Rohit Verma Named Founding Provost at Vietnamese University

Rohit Verma, a dear colleague of the service community and Professor at the Cornell University, is moving on to new frontiers: In July, he will become the founding provost of...

Future Service Technologies – Are Service Researchers and Managers on the Same Page?

Guest article by Ruud Wetzels, Jos Lemmink, Werner Kunz, Kristina Heinonen and Martin Wetzels In recent years, new technologies have radically transformed the way individuals, businesses and society function. Developments...

Save the Date for IMRC in London

Safe the date! Join us in London for the Interactive Marketing Research Conference (IMRC) 2020 hosted by the Case Business School, City University of London, March 27-28, 2020 with Caroline...

TRMC 2019 in Tianjin China

International Conference On Tourism and Retail Management 2019 Tianjin China, 27-28 October 2019 Theme: New Challenges and Opportunities in Tourism and Retail Services Abstract submission: Due on or before June...

The Norwegian Innovation Index wins the 2019 ISSIP Award

The Norwegian Innovation Index, developed by Center for Service Innovation at NHH The Norwegian School of Economics, have won the 2019 ISSIP Distinguished Recognition Award. The Distinguished Recognition Award is given to submissions that, in the...

Cardiff University: PhD Studentships in Management and Business

ESRC Wales DTP Collaborative PhD Studentships in Management and Business Application deadline: 17 May 2019 Cardiff Business School, supported by the ESRC Doctoral Training Partnership for Wales (Wales DTP), invites...

CfP JPSSM: Systemic and Holistic Perspectives on Sales Theory

Special Issue of the Journal of Personal Selling & Sales Management Systemic and Holistic Perspectives on Sales Theory Deadline: 5 Jan 2020 Guest Co-Editors Nathaniel Hartmann, University of Hawaii Heiko Wieland,...

CfP JBR: Market Shaping and Innovation

Special Issue of the Journal of Business Research Market Shaping and Innovation Submission deadline: 1 October 2019 Editors: Suvi Nenonen, Julia Fehrer, Roderick J. Brodie Mainstream marketing often implicitly built on neoclassical...

What’s Wrong With Apple?

guest article by Tor W. Andreassen On August 1st, 2018, Apple’s share peaked at USD 227 making it the first company ever to reach a market cap of USD1 trillion....

2018 JSTP Award Winners

2018 JSTP Award Winners We are very pleased to announce and congratulate the winners of the best paper award, the three highly commended paper awards and the two best reviewer...