Call for Potential SERVSIG 2020 Host
SERVSIG held its first International Research Conference in 1999. The founding concept was that a different university would host the conference every two years. To ensure novel and fun service...
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
SERVSIG held its first International Research Conference in 1999. The founding concept was that a different university would host the conference every two years. To ensure novel and fun service...
The opening session at Frontiers 2017 was featured in the CEO forum magazine. The CEO Forum magazine is read by and exclusively for CEOs (hard copies are received by the top 10,000...
Special Issue of the Service Industries Journal Consumer Engagement in the Tourism Industry: New Trends and Implications for Research Deadline: abstract Dec 1, 2017; June 30, 2018. Guest Editors: Babak Taheri, Sameer...
47th EMAC Annual Conference Deadline: 5th December 2017 The Department of Marketing, Strathclyde Business School is one of the oldest and largest marketing departments in Europe. It has a reputation for...
The Chair of Technology Marketing (Prof. F. von Wangenheim) at the Swiss Federal Institute of Technology (ETH Zurich) invites applications for a Post-Doctoral position. In general we are open for...
We would like to call for nominations for The 2018 SERVSIG Best Dissertation Award (granted by Maastricht University). Former winners can be seen here. The Department of Marketing & Supply Chain...
Everyone, who already attended LTAS, knows it is awesome. Learn in this video from the founder of LTAS, how everything started and what they plan for the next event. Attention:...
Guest article by Jochen Wirtz Actually yes, Cost-Effective Service Excellence is Doable! Service excellence and cost effectiveness are seen to be in conflict, yet there are organizations that achieve both. What...
The Journal of Historical Research in Marketing has published an article about the career of Christian Grönroos as student, teacher and scholar. The article contains personal reflections in an autobiographical approach and...
2018 Global Marketing Conference at Tokyo New date: July 26-29, 2018 !!! Submission Deadline: 31st January, 2018 Venue: Tokyo, Japan Homepage: http://gammaconference.org/2018/ CONFERENCE CO-CHAIRS Prof. Roland T. Rust, Professor, Department...
The New Frontiers in Digital Media Services Special Issue call for papers: Journal of Services Management Full Paper Deadline: October 31st, 2018 Editors: Werner Kunz, Gianfranco Walsh The digital revolution has...
The Hotel Pre-Opening in a Remote Location Challenges, Opportunities, and Recommendations, Human Resources Perspective Case study by Vaibhav Garg Abstract Peace and silence comes with a price tag. Travelers choose...