News

Christopher Lovelock Career Contributions Award Winner 2018

The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the individual whose teaching, research and service have had the greatest long-term impact on...

Nancy Siriani is Emerging Service Scholar 2018 (by U Porto)

SERVSIG and the University of Porto are proud to announce the winner of the inaugural Emerging Service Scholar Award 2018. The award recognizes contributions to advancing the study of service research and will be given annually...

SERVSIG Best Service Article Award 2017

The “SERVSIG Best Service Article Award” is presented annually by SERVSIG to the author(s) of the best article in the service literature published during the previous calendar year (2017). SERVSIG thanks...

CfP JOSM: AI and Machine Learning in Service Management

Special issue call for papers from Journal of Service Management AI and Machine Learning in Service Management Submission deadline for extended abstracts: March 30, 2019 Full paper submissions for invited...

Impressions Frontiers 2018 in Austin

By Raymond P. Fisk and Linda Alkire (née Nasr), Texas State University We are very pleased to share with the SERVSIG community our reflections on the 2018 Frontiers in Service...

Impressions of SERVSIG Doctoral Consortium 2018

by Delphine Caruelle and Yupal Shukla With the beginning of a new academic year, September is the perfect time for a fresh start. And attending the AMA SERVSIG Doctoral Consortium provided an...

New MOOC course by Christian Grönroos

The CERS Hanken is proud to present a new MOOC course by Professor Christian Grönroos and Postdoctoral Researcher Gustav Medberg. It is a great resource for every service student. The free and open course...

CfP JBR: Artificial Intelligence

Special issue of the Journal of Business Research Artificial Intelligence and the Shaping of Business Contexts Guest Editors: Daniela Corsaro, Charles Hofacker, Francesco Massara Submission deadline February 1, 2019. Artificial Intelligence (AI) is...

SERVSIG calls for Syllabi

As part of SERVSIG ongoing efforts to enhance and expand the service field, we want to encourage and support our service teaching! Therefore, SERVSIG calls for new and updated syllabi,...

Play hard Work hard

Guest article by Thomas Leclercq, Wafa Hammedi, Ingrid Poncin and Linda Alkire (Née Nasr) Health and well-being in the workplace are among the biggest challenges for companies and decision makers because of a...

V Kumar Award for Service to Marketing Scholarship

For Service to Marketing Scholarship Deadline : 21st Oct 2018 The V Kumar Award for Service to Marketing Scholarship recognizes academics in the field of marketing who are productive scholars and who...

Steve Baron Award for Outstanding Service Contribution

Steve Baron Award for Outstanding Contribution to the Service Research Community The service research community is a global network of service academics who are interested in topics ranging from co-creation...