News

Service Research Going through Dramatic Changes

guest article by Anders Gustafsson, Christopher Lovelock Award Recipient 2018 We live in interesting times and service research is more relevant than ever.  Technology is already having a tremendous impact...

CADE2019 in Venice

Competitive Advantage in the Digital Economy Forum (CADE 2019) May 20-22, 2019: Venice, Italy Submission Deadline: February 9, 2019 The 6th Competitive Advantage in the Digital Economy (CADE) Forum is...

CfP IJSSMET: Service Innovation and Marketing in Emerging Markets

Special Issue of the International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) Service Innovation and Marketing in Emerging Markets Submission Due Date: 3/25/2019 Guest Editors: Pankaj Deshwal, Umang Soni, Belem Barbosa, Beata...

CfP JDMM: Big Data & Smart Tourism

Special Issue of the Journal Destination Management & Marketing Advances in Destination Management & Marketing in the Era of Big Data & Smart Tourism Deadline: June 30th, 2019 Guest editors Prof. Dr....

Reflections on the Review Process

Guest article by Roland Rust, University of Maryland. The article is an excerpted from my farewell editorial as Editor of IJRM (Link see here) After three years as Editor of IJRM (not to...

Associate/Full Professor Tenure-Track Position at ASU

The Department of Marketing in the W. P. Carey School of Business at Arizona State University invites applications for an Associate or Full Professor, tenure-track position in marketing with the appointment beginning...

Articles in Service Journals – Sep/Oct 2018

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals – Sep/Oct 2018

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

INFORMS 2019 on Service Science in Nanjing

Dates: June 27-29, 2019 Location: Nanjing University of Aeronautics and Astronautics, Nanjing, Jiangsu, China Deadline: February 1, 2019 Nanjing is the capital of Jiangsu province and the second largest city in...

CfP JBR: Customer Engagement and Relationships in Multi-Actor Service Ecosystems

Call for Papers of the Journal of Business Research “Customer Engagement and Relationships in Multi-Actor Service Ecosystems” Major dates Submission Deadline: April 30, 2019 Guest co-editors Piyush Sharma, Kokil Jain,...

CfP SCM: Advancing Service Supply Chains

Special issue call for papers from Supply Chain Management: Advancing Service Supply Chains Deadline: 1 March 2019. Guest Editors: Árni Halldórsson Chalmers University of Technology, Sweden arni.halldorsson@chalmers.se Ida Gremyr Chalmers University of...

CfP JSMR: Artificial Intelligence and Robots in Service Interaction

Special Issue Journal of Service Management Research Artificial Intelligence and Robots in Service Interaction Guest Editors: Stefanie Paluch, Ph.D., Professor of Services and Technology Marketing at RWTH Aachen University Jochen...