Guest article by Jochen Wirtz, Christopher Lovelock Award Recipient 2019 It is an honor to have been asked as the recipient of the 2019 Christopher Lovelock Career Contributions Award to...
We have received some inquiries regarding the Frontiers in Service Conference scheduled for June 25-28, 2020. Since the conference is still three and a half months away, we are hopeful...
Special session “Marketing Financial Services: Marketing trends in Insurance, Banking & Fintech” at 11th International Research Meeting in Business and Management (IRMBAM-2020) 2-4th July 2020. Nice, France Organizers: Prof Ilaria...
Special Issue in Journal of Business Research Leveraging User Behavior and Data Science Technologies for Management Guest Editors: L. Blasco-Arcas, A. Reyes, M. L. Alcañiz Raya, and M. Kastanakis Deadline:...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Just some great insights and learnings from last LTAS in NYC. This time Ellen Campos Sousa explains the Theory of Mindfulness. More here.
Dear Friends, Dear Colleagues, With deep sadness and grief, we want to let you know that Pierre Eiglier unexpectedly passed away on Saturday, February 22nd. The following lines are inspired by...
by Martin Mende. I consider myself lucky beyond words to have found my way into the field of service research, a career I never would have dreamt of pursuing when I...
Guest article by Javier Reynoso. From research on WEIRD* societies to Latin America I attended the first service conference in 1992. It was a workshop organized by Professor Christian Grönroos...