News

SERVSIG Co-Chair Nomination

Dear SERVSIG community, After serving as SERVSIG Co-chair for four years, Linda Alkire will be stepping down at the end of her term on June 30, 2022.   We invite...

DIGIT LAB Events (May 2022)

The Digital Innovation for Growth, Impact, and Transformation (DIGIT Lab) at the University of Exeter’s Business School, UK has two upcoming events to share: DIGIT LAB Talk with Jim Spohrer:...

Liam Glynn Travel Scholarship 2023 (sponsored by ASU CSL)

The Frontiers in Service Conference is the world’s leading annual conference on service research. Every year doctoral students and new faculty are invited to participate in the AMA SERVSIG Doctoral...

Call for SERVSIG Doctoral Consortium 2022

The Services Special Interest Group (SERVSIG) of the American Marketing Association (AMA) is pleased to announce the 28th Annual SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, hosted by Babson...

CfP CMR: Service Innovation

Special issue of California Management Review. Technology-Enabled Service Innovation for Tomorrow’s Society. Guest Editors: von Wangenheim F., von Krogh G., Nißen M., & Tinguely P. Deadline: 1 September 2022Extended to...

Two positions in International Marketing or Digital Marketing at IESEG

Marketing and Sales Department IÉSEG School of Management Lille or Paris (France) Assistant / Associate / Full Professor in INTERNATIONAL MARKETING Applications Deadline: 30 April 2022Assistant / Associate / Full...

Workshop: Shaping Markets 2022

Shaping Markets 2022: A workshop focused on market shaping strategies. Linköping University, Sweden 15-16 September 2022 Abstract deadline: 15 June 2022 Workshop theme: Sustainability The purpose of this workshop is...

CfP JBR: Impactful CX in Service

Special Issue in Journal of Business Research. Towards Impactful Customer Experiences in Service Guest editors: De Keyser A, Jaakkola E, Verleye K, Becker L, & Alexander M. Deadline: 30 November...

Nominations for the 2024 Steve Baron Award

The Journal of Services Marketing seeks nominees for the Steve Baron Award for Outstanding Contribution to the Service Research Community. The service research community is a global network of service...

Consumer Financial Well-Being (CFWB) Emerging Scholar Competition 2022

We would like to request submissions for the Second Annual Consumer Financial Well-Being (CFWB) Emerging Scholar Competition at Fordham University’s Gabelli School of Business.  The Gabelli School of Business is...

Call for Possible SERVSIG Conference Hosts for SERVSIG International Research Conference 2024

SERVSIG held its first International Research Conference in 1999. The founding concept was that a different university would host the conference every two years. To ensure novel and fun service...

Service Articles in Non-Service-Specific Journals – Nov 21 – Jan 22

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...