The Service Industries Journal announces the winner of its annual “Best Article Award.” This article was selected from among all articles published during 2015 (volume 35), by vote of the Editorial Board.
Best Paper of 2015 (Volume 35):
- Breaking New Ground: Base-of-Pyramid Service Research
Javier Reynoso, Ana Valdés, Karla Cabrera
Honourable Mention (Volume 35):
- Marit Engen, Peter Magnusson: Exploring the role of front-line employees as innovators
- Hulda G. Black, Andrew S. Gallan: Transformative service networks: cocreated value as well-being
- Jon Sundbo, Donna Sundbo, Anders Henten: Service encounters as bases for innovation
To celebrate, all four articles will be available for free downloads during March and April 2016. I will send the link when it becomes available through the Taylor & Francis Online website.
