20th International Research Symposium on Service Excellence in Management (QUIS20)
“Service and experiences for Human-Centric, Sustainable Futures in an AI-enabled Digital age: Imagining Research, Education and Practice”
30 June – 3 July 2027
Cambridge, UK
Deadline: 11 December 2026
The call for submissions for the 20th International Research Symposium on Service Excellence in Management (QUIS 20) is out. The theme for QUIS20 is Service and experiences for Human-Centric, Sustainable Futures in an AI-enabled Digital age: Imagining Research, Education and Practice.
QUIS 20 will take place at the Ray Dolby Center in Cambridge, UK.
Key Dates:
• Conference: 30 June – 3 July 2027
• Submission deadline: 11 December 2026
✨ Conference Highlights:
• Reception Event at the Fitzwilliam Museum
• Evening Dinners at Churchill College and King’s College
• World-class academic program in the heart of Cambridge
Website: https://cambridgeservicealliance.eng.cam.ac.uk/quis20
Email Address: quis20-enquiries@eng.cam.ac.uk
