The new Journal Citation Report (JCR) metrics (based on data from 2023) were released by Clarivate on 20 June 2024. The JCR indicates the new Impact Factors (IF) for service journals for 2023:
| JOURNAL | 1-y IF (2023) | 5-y IF (2023) |
|---|---|---|
| J. of Retailing & Consumer Services (JRCS) | 11,0 | 11,2 |
| J. of Service Research (JSR) | 9,8 | 13,4 |
| J. of Service Management (JoSM) | 7,8 | 10,1 |
| Service Industries Journal | 7,4 | 7,5 |
| Service Business | 4,4 | 4,3 |
| J. of Service Theory & Practice (JSTP) | 3,9 | 4,9 |
| J. of Services Marketing (JSM) | 3,8 | 5,0 |
| Service Science | 1,9 | 2,3 |
Putting our service journals in relation to other business journals (marketing, management, strategy, operations research), these 2023-IF and ranking positions are quite remarkable:
A big congratulations to all editors, authors, reviewers, and our entire field!
