5th International Conference on
CHALLENGES IN MANAGING SMART PRODUCTS AND SERVICES (CHIMSPAS)

Institute of Technological Innovation, Market Development and Entrepreneurship (iTIME), Bielefeld, Germany
29-30 August 2024

Deadline for submission: 1 April 2024

Smart products and services are about to transform both markets and companies. Since 2019, scientists discuss corresponding managerial issues during the conference. CHIMSPAS 2024 will take place on-site in Bielefeld, a lovely town in the center of East Westphalia.

In these past years, a vivid community of researchers with various backgrounds, especially from the fields of service management, innovation management, and business information systems, emerged. Again, we cordially invite scholars and practitioners from diverse management fields as well as from further disciplines such as engineering, psychology, or law to join us for another CHIMSPAS event. We welcome conceptual, empirical, and analytical works to be presented at CHIMSPAS. Possible contributions should be submitted as extended abstracts. Both completed research and work in progress are eligible. 

An award for the most influential conference contribution will be presented during the conference.

Topics of Interest
– Business Information Systems Engineering (e.g., establishing smart service platforms)
– Entrepreneurship (e.g., collaboration with startups in developing smart products)
– Human Resource Management (e.g., new skills required, new working styles or cultural norms)
– Innovation and Technology Management (e.g., barriers to smart product adoption and diffusion, acquisition of required technologies)
– Logistics (e.g., continuous tracking of products w.r.t. location, current condition, environment)
– Marketing (e.g., finer customer segmentation, better after-sale service, novel pricing strategies)
– Organization (e.g., new organizational structures to coordinate units more closely)
– Production (e.g., predictive analytics enabling service innovation in manufacturing, industry 4.0)
– Services Management (e.g., smart service systems)
– Strategic Management (e.g., new business model)

Abstract Submission
The submission deadline for extended abstracts (maximum of 500 words) for either full-length oral or poster presentations is April 1, 2024. Please find further information in the Call for Abstracts (below) and on the conference website: www.chimspas.de

Important Dates
Submission Deadline: April 1, 2024
Authors Notification: beginning of May 2024
Early Bird register closing date: May 31, 2024
Final registration date for all presenting authors: May 31, 2024
Conference: August 29-30, 2024

Conference Organizers
• Nicola Bilstein, Prof., Marketing & Service Management, Bielefeld University
• Christian Stummer, Prof., Innovation and Technology Management, Bielefeld University

Contact
Further information and updates can be obtained from the conference website or via email.

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