14 November 2023 (at 3 pm CET)

It is our pleasure to announce the next online seminar, by Jay Kandampully (Ohio State University, Editor of Journal of Service Management, Founder of IRSSM)  & Joan Ball (St. John University, Founder of WOMB Service Design Lab) with a Keynote Talk on “Service Research as a Global Discipline: Building Bridges for Transformation”.

The online event (free of charge) will take about 90 minutes, and includes the keynote talk, a discussion, and some interactivity.  

For this online seminar series, the EMAC Service Marketing SIG joins forces with IRSSM and AMA SERVSIG.

ZOOM link for the seminar is available via: https://sites.google.com/view/service-marketing-seminar

More information on the flyer (e.g., time zones):