The new Journal Citation Report (JCR) metrics (based on data from 2021) were released by Clarivate on 28 June 2022. The JCR indicates the new Impact Factors (IF) for service journals for 2021:
| Journal | 1-y IF | 5-y IF |
|---|---|---|
| J. of Service Research (JSR) | 10,052 | 12,125 |
| J. of Retailing & Consumer Services (JRCS) | 10,972 | 10,737 |
| J. of Service Management (JoSM) | 9,450 | 9,498 |
| Service Industries Journal | 9,405 | 6,396 |
| J. of Services Marketing (JSM) | 5,246 | 6,191 |
| J. of Service Theory & Practice (JSTP) | 4,545 | 5,247 |
| Service Business | 5,236 | 4,270 |
| Service Science | 2,704 | 2,776 |
Putting our service journals in relations to other business journals (marketing, management, operations research), these 2021-IF and ranking positions are quite remarkable:
A big congratulations to all editors, authors, reviewers, and our entire field!
Read also Jonas Holmqvist’s guest articles on Journal Rankings:
1) What they are and how to understand them
2) Your guide to a flawed system
3) Four (much worse) counterstrategies
