Industry 4.0 in Tourism, Services & Marketing
12-14 July 2021
University of Zaragoza, Spain
Deadline: 15 April 2021
AIRSI2021 is an international conference focused on the application and effects of technologies that are part of the so called Industry 4.0 (artificial intelligence, robots, intelligent assistants, augmented reality, virtual reality, big data, blockchain, collaborative platforms, etc.). Specifically, the aim of this conference is to deepen and broaden the current understanding of the use of all these new technologies to offer all kind of products and a wide variety of services (e.g., tourism, hospitality, banking, education, health, etc.) by focusing on their effects on value creation, relationship outcomes (e.g., satisfaction, loyalty, engagement, profitability), customer perceptions (e.g. trust) and concerns (e.g. privacy, security, etc.), ethical issues and other related aspects.
Topics of interest for the Conference include, but are not limited to:
Artificial Intelligence, Blockchain, Digital Transformation
Immersive Technologies: Virtual reality, Augmented reality, Mixed reality
Robots, Chatbots, Intelligent Assistants, Data Driven Decision Making
Sentiment Analysis, Big Data, Influencers, Social Media
Internet of Things, Collaborative Platforms, Omnichannel Strategies, etc.
Interested authors are invited to submit papers related to any of the aforementioned areas. All theoretical and methodological (both qualitative and quantitative) approaches are equally appreciated.
– Extended abstracts: Should not exceed 1,000 words excluding tables, figures and references. The extended abstract should include keywords at the beginning and the list of relevant references at the end. While writing your abstract, please consider covering the research objectives and questions, the research method, preliminary results or findings and originality of paper.
– Work in progress: Should not exceed 4,000 words. However, these papers, which are still work in progress, are expected to cover a short literature review, main research questions, methodological frame and preliminary results of research in order to get constructive feedback during the presentation.
– Full papers: 6,000 words in total, including references.
Best Paper Awards:
The scientific committee will select the best papers in each category to receive the Best Paper Award for both young and senior researchers.
Submission: 15 April 2021
Early registration (195 €): 1 June 2021
Celebration Dates: 12-14 July 2021
Depending on international health circumstances, the conference will be held in a semi-face-to-face or virtual format.
More info here.