Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here Apte, U. M. and M. M. Davis (2019): Sharing Economy Services: BUSINESS MODEL GENERATION, California Management Review, 61(2), pp.104-131 The emerging growth of the sharing […]

The Journal of Service Management is delighted to announce this year’s award winners. Please join us to congratulate the winners of the best paper awards, for their contribution to JOSM and to the service field. Outstanding Paper of the Year Award Caic, M., Odekerken-Schroder, G., and Mahr, D. (2018), “Service robots: Value co-creation and co-destruction in elderly […]

The Services Special Interest Group (SERVSIG) of the American marketing Association (AMA) is pleased to announce the 26th Annual SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, to be held at the National University of Singapore. The consortium will begin with a welcome reception on Wednesday, July 17th, 2019 and will continue with a […]