10Feb

Call for book chapter: User Perspectives on Mobile Financial Services

DocuWare-Mobile-1_Engl_RGB_1Call for book chapter proposals

“User Perspectives on Mobile Financial Services”

Editors

Dr. Aijaz A. Shaikh
School of Business and Economics, University of Jyväskylä, Finland
email: aijaz.a.shaikh@jyu.fi

Prof. Heikki Karjaluoto
School of Business and Economics, University of Jyväskylä, Finland
email: heikki.karjaluoto@jyu.fi

Timeline

  • Submission of proposal: March 31, 2017
  • Notice of accepted proposal: April 15, 2017
  • Submission of full book chapter: August 31, 2017
  • Final chapter submission following revisions: November 15, 2017

Brief Description

In recent years, Mobile Financial Services (MFS) has emerged as a topic of increasing importance for both academics and practitioners. Largely developed and provided by financial institutions, either by themselves or in collaboration with FinTech or startups, MFS offer consumers the seamless proximity, freedom and convenience of anytime anywhere banking and payment services. MFS enable customers to conduct transactions ranging from payments to investments on portable devices such as cell phones and tablets, using methods such as SMS or downloadable applications.

The aim of this book is to offer a global perspective on factors affecting the adoption and use of fast emerging MFS and technologies from a user perspective, based on current in-depth empirical research. As well as technical innovations, the book will address legislative issues and cutting edge research and analysis of the use of mobile devices for banking and payment purposes.

As well as academics and researchers, the book will be a must-read for bankers, regulators, policy makers and startups with an interest in mobile-based financial information systems and applications. Content will include mobile commerce, mobile banking, mobile payments, mobile wallet, branchless banking and Omni-channels.

Focusing on the consumer perspective, authors are invited to submit chapter proposals on relevant topics, which include but are not limited to the following.

  • Mobile banking and payment technology, services and applications
  • Mobile financial services and technology adoption and usage in developed, emerging and developing markets
  • Mobile financial services and social media
  • Mobile commerce
  • Mobile financial services for the unbanked (branchless banking)
  • Mobile financial services and financial inclusion
  • Mobile financial services, data security, privacy and consumer trust
  • Policy and regulatory issues in mobile financial services
  • Mobile wallet services and technology
  • Partnerships and alliances in mobile payment systems
  • Mobile contactless payments (NFC, RFID and others)
  • Omni-channel banking
  • Case studies including cross-national comparisons of branchless banking, mobile banking and payment technologies
  • Literature reviews

Authors are invited to submit a chapter proposal of 500–1000 words by email to the editors at the addresses below on or before March 31, 2017. Submissions should not have been published or under review elsewhere. Accepted authors will be invited to submit full chapters by August 31, 2017. All submissions will undergo double-blind peer review. Accepted authors may be asked to serve as reviewers.

Please address submissions or requests for more information to the editors:

References

Janne, H., Karjaluoto, H., and Shaikh, A.A. (2016), “Consumer engagement and behavioral intention towards continuous use of innovative mobile banking applications—Case study of Finland”, International Conference on Information Systems (ICIS-2016), Dublin, Ireland, December 11–14, 2016.

Yen, Y. S., and Wu, F. S. (2016), “Predicting the adoption of mobile financial services: The impacts of perceived mobility and personal habit”, Computers in Human Behavior, 65, 31–42.

Shaikh, A.A., and Karjaluoto, H. (2015), “Making the most of information technology & systems usage: A literature review, framework and future research agenda”, Computers in Human Behavior, 49, 541–566.

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