News

How to…. structure your article – part 3

This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. The Body of the Paper The body of...

Try It – You’ll Like It!

guest article by Bram Foubert, winner of the Best Service Article Award 2016 I just uninstalled a trial version of some statistical package from my laptop, and last week I...

Call for Session Chair at INFORMS Conference in Taipei

I would like to invite you to serve as a session chair for the Service Science Cluster at the 2018 INFORMS International Conference in Taipei, Taiwan, June 16 to 20,...

What Will AI Do to Service Jobs?

guest Article by Ming-Hui Huang and Roland T. Rust Artificial intelligence (AI) is advancing rapidly, and its impact on service promises to be profound.  Although AI has not yet shown its...

New Positions at Newcastle University Business School

Newcastle University Business School is shortly to advertise two posts for Professors of Marketing. The closing date is 28 January 2018 — further details below: G821 – Professor of Marketing...

Impressions from LTAS 2017

Guest article by Annouk Lievens (More photos of the events are at the end of the article) On 6-8 December 2017, the University of Antwerp (Belgium) and its Faculty of Applied Economic Sciences...

Call for SIG Leadership Award

The AMA Academic Council is proud to announce the Special Interest Group (SIG) Leadership Award, which recognizes the outstanding service of an AMA SIG leader. The recipient will be someone...

Articles in Service Journals – November 2017

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals – November 2017

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Transformative Service at the IVBEC Conference in NY

Call for Papers on Transformative Service 25th Annual International Vincentian Business Ethics Conference 25th-27th October 2018 in New York City St. John’s University.   Deadline: April 1, 2018 The 25th Annual International...

ICIS 2018 Service Science Track

ICIS 2018 San Francisco, CA December 13-16, 2018 Deadline: 3 May 2018 (11.59pm SFO time) Service Science Track Track Chairs: Barbara Pernici, Politecnico di Milano Tuure Tuunanen, University of Jyväskylä J Leon...

How to…. structure your article – part 2

This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. Ways of Organizing a Paper One of the...