News

Registration for SERVSIG 2018 is now open.

Registration for SERVSIG 2018 is now open. We are looking forward to meet you all in Paris Please register here:

Articles in Service Journals – Jan/Feb 2018

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Symposium: Language in Webcare-Interdisciplinary Perspectives

Symposium: Language in Webcare-Interdisciplinary Perspectives Ghent University, Belgium 22-23 November 2018 ORGANIZERS Sofie Decock, Bernard De Clerck, Rebecca Van Herck (Department of Translation, Interpreting and Communication)
 Bart Larivière (Department of...

Award and Publication opportunity at SERVSIG 2018

Dear Researcher(s), In addition to presenting your work in the conference, all accepted abstracts get the opportunity to be selected as best conference paper (or finalist), and/or to be invited...

INFORMS Service Science Call for Session Chairs

I would like to invite you to organize and serve as a session chair for the Service Science cluster at the 2018 INFORMS Annual Meeting in Phoenix, Arizona November 4-7,...

Delta is seeking Research Proposal for Boarding Design

Business Problem The airplane boarding process is a critical component of efficient airline operations. The current design of the gate area and boarding process is heavily influenced by the tools...

Service Education on the Verge

by Mark Rosenbaum, University of South Carolina. Most service researchers focus on contributing their curiosity, knowledge, and insights to the publication process, to their classroom experiences, and to service endeavors (e.g.,...

Showcasing the Diversity of Service Research

by Sabine Benoit, Katrin Scherschel, Zelal Ates, Linda Nasr, and Jay Kandampully The publication we want to share the main results with you was the outcome of group work emanating from a “Lets Talk About...

TRMC2018 in Macao

International Conference on Tourism and Retail Management (TRMC) 2018 3-4 December 2018 Macao Educators, students, and practitioners are invited to a pioneering conference that focuses on cutting-edge developments occurring in...

Call for TCR Track Proposals

2019 TCR CONFERENCE Florida State University, USA May 19 – 21, 2019 Conference Co-Chairs: Maura Scott & Martin Mende, Florida State University https://business.fsu.edu/TCR2019 The 2019 Transformative Consumer Research (TCR) conference...

CfP JSR: Enacting Service Work in a Changing World

Special Issue of the Journal of Service Research Enacting Service Work in a Changing World Co-guest-editors: Mahesh Subramony, Markus Groth Submission Deadline: September 30, 2018; Service work is being rapidly transformed as...

1st International Workshop on Opentech AI in Helsinki

1st International Workshop on Opentech AI Helsinki, Finland March 13-14, 2018 Free AI Workshop co-created by IBM and VTT Finland organized by Jim Spohrer, Daniel Pakkala, and Susan Malaika Location:...